Worker's Compensation Sales Associate
Company: Proco LLC
Posted on: September 10, 2023
The Worker's Compensation Sales Associate (WCSA) will provide
concierge services to potential referral sources, including but not
limited to, employers, self-insured companies, brokers, adjusters,
nurse case managers, third party administrators, and any other
potential referral sources, for the enterprise-wide worker's
compensation line of business. In this role, the WCSA will call on
and interact regularly with potential referral sources who need to
make referrals or who seek out the WCSA to secure information on
worker's compensation claimants being treated at affiliated medical
practices managed under the ProCo management services organization.
The WCSA will report to the Director of Sales and collaborate
regularly with providers and other team members throughout the
enterprise, with special attention focused on collaboration with
the in-house Worker's Compensation Coordinators, to ensure
referrals are handled expeditiously and information is shared
timely and in a professional manner. The WCSA will often be the
first point-of-contact and the "face" of the AICA Worker's
Compensation service line and brand.
As an M&K Marketing team member representing the AICA brand,
pursue new worker's compensation patient referrals from various
potential referral sources.
Assist, when needed, the in-house Worker's Compensation
Coordinators to secure the necessary information for the worker's
compensation claimant to be scheduled and seen.
Facilitate communication between AICA providers and team members
with ( employers. carriers,TPA's, adjusters, and case managers.
Follow-up with adjusters, case managers, and/or the referring
entity on all missed worker's compensation patient
Facilitate submission of medical records to employers,
carriers,TPA's, adjusters, and case managers when necessary,
promoting and utilizing ProCo software platforms as they are
designed and implemented, including but not limited to ProCo
Address and take appropriate action with employers, risk managers,
claims management, adjusters and nurse case managers and
attorneysto resolve all questions, concerns, and needs relating to
worker's compensation patient issues.
Maintain a positive working relationship with employers, carriers,
TPA's, adjusters, and case managers.
Act as an ambassador for the AICA Worker's compensation brand.
Engage effective in-the-field marketing and sales techniques to
brand AICA as the go-to organization for the effective management
of work-related injuries.
Collaborate with all AICA team members and consultants involved in
the Worker's Compensation service line.
To perform the position successfully, an individual is expected
Create and maintain a positive and robust working relationship with
all potential worker's compensation referral sources.
Secure from a variety of sources referrals for the care and medical
management of worker's compensation claimants.
Collaborate with AICA providers, practice managers, case managers,
and corporate co-workers such as medical records,
billing/coding/collections, Worker's Compensation Coordinators,
etc., who are involved in the management of work-related injuries
for claimants referred to AICA.
Be a worker's compensation ambassador and source of information for
the enterprise and affiliated medical practices.
Work Smart; Be Smart
Multi-task to be sure all daily work output is completed and
Remain abreast of all Georgia worker's compensation rules,
regulations, policies, procedures, and best practices.
Be aware of and attend worker's compensation specific marketing
lunches, dinners, events, seminars, presentations, and state and
regional conferences upon approval of leadership.
Be solutions oriented with a "Can Do' Attitude.
Proficient in the use of all enterprise software platforms,
including but not limited to, NextGen, eCM, ProCo Docs, Microsoft
Outlook, Smartsheet's, etc.
Be aware of and consistently apply HIPAA guidelines and rules
governing patient privacy and confidentiality.
Positively impact the worker's compensation service line through
exceptional and consistent performance and productivity in the
areas of Sales and Marketing.
The execution of the position is quantifiably measured by the
KPI to be created for these unique sales position.
REQUIRED: High School Diploma
PREFERRED: Advanced college level courses or degree a plus
REQUIRED: 3+ years of experience in marketing to the worker's
compensation industry with a robust circle of influence in the
MISC: Strong verbal and written communication skills; working
knowledge of Worker's Compensation Best Practices and state rules
Frequent sitting, driving, and use of telephone. Outside sales
position that will require exposure to the elements.
Infrequent lifting floor to overhead of 15 pounds or less.
Dependable personal transportation required.
Professional presentation and business attire required, Dress for
Position requiring approximately 40-45 hours of work each week with
some extended hours from time to time to complete work or attend
Occasional out-of-town travel to attend seminars or conferences
with some requiring overnight stay.
Full-time, Hourly, Exempt position with KPI opportunity.
Must qualify to work and receive wages in the United States
Bi-lingual (English/Spanish) a plus but not required.
Job Type: Full-time
Paid time off
Weekly day range:
Monday to Friday
In the field
Workers' compensation: 3 years (Preferred)
Sales: 2 years (Preferred)
Work Location: In person
Keywords: Proco LLC, Marietta , Worker's Compensation Sales Associate, Sales , Marietta, Georgia
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