Front Desk Agent - Hilton Marietta Conference Center

Company: Remington
Location: Marietta
Posted on: March 16, 2023

Job Description:

Job DescriptionWhat you will be doingGreet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.Promptly, accurately and efficiently know how and where to post all charges.Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.Review any reservations with special requests and work to block rooms accordingly.Have knowledge of hotel rates, discounts and how to handle each.Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.Location Description500 Powder Springs Street, Marietta, Georgia 30064Hilton Atlanta/Marietta Hotel Conference Center's grand structure and idyllic location warmly welcome Guests traveling for business and leisure. Stay at this hotel in Marietta, GA, and be near hiking, mountain trails and the on-site City Club Marietta Golf Course. Business Guests will appreciate the convenience of the flexible Atlanta conference space while families can experience the many amenities accompanied by lush views.RequirementsWhat we are looking forHigh work ethic and self-initiativeMay be required to work varying schedules to include nights, weekends, and holidaysSomeone who enjoys working as and being part of a team that provides great experiences for our Guests!

Keywords: Remington, Marietta , Front Desk Agent - Hilton Marietta Conference Center, Sales , Marietta, Georgia