Customer Service Representative

Company: EXPRESS EMPLOYMENT PROFESSIONALS
Location: Marietta
Posted on: July 31, 2022

Job Description:

Job Description We are looking for multiple Customer Service Representative in Marietta (THESE ARE F/T, PERMANENT POSITIONS) PAY: $17-$19/hour HOURS: 8-5, M-F You will be responsible for helping customers by providing product and service information and resolving customer issues. (Read Qualifications carefully, please do NOT apply if you do not meet the qualifications - these are a 100% must) Qualifications: Looking for 3 years previous experience in customer service. Previous experience in sales, or other related fields a plus also. Experience & ability to build rapport with clients Ability to prioritize and multitask a MUST Positive and professional demeanor Excellent written and verbal communication skills Must have excellent computer skills (We will test you on Word, Excel and Typing) Must type 40 WPM ( No exceptions- test will be given) Bilingual preferred but not required. MUST live within 25 minutes of Marietta 30067. MUST provide a minimum of 2 recent previous employers for verification. If you have the experience please email your resumes to us (make sure resumes are neat and up to date) Responsibilities: Handle customer inquiries and complaints MUST have experience handling large volume of inbound calls Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions- utilizing several computer screens Develop and maintain a knowledge base of the evolving products and services

Keywords: EXPRESS EMPLOYMENT PROFESSIONALS, Marietta , Customer Service Representative, Sales , Marietta, Georgia