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Inside Sales Representative

Company: Coolray Heating and Cooling, LLC
Location: Marietta
Posted on: January 5, 2022

Job Description:

Position Responsibilities:

  • Answering inbound and outbound calls
  • Navigating multiple computer systems while simultaneously communicating with the customer
  • Contacting customers to follow up on completed appointments and offer opportunities for deeper customer engagement
  • Coordinating warranty installations with other divisions, assisting with scheduling and communicating with priority customers
  • Answering general questions regarding rebates
  • Communicate with field personnel via ServiceTitan
  • Working in a fast-paced, evolving environment that requires accuracy, multi-tasking and communicating efficiently
  • Listening, understanding and providing need-based sales solutions for our customers
    Position Requirements:
    • High School Graduate or General Education Degree (GED)
    • Minimum 4 years of sales experience
    • Have working knowledge of administrative and clerical procedures
    • Must possess working knowledge of key principles and processes for providing excellent customer service
    • Meeting quality standards for services
    • Excellent written and verbal communication skills
    • Evaluation of customer satisfaction
    • Attention to detail
    • Strong organizational skills
    • Proficiency in Microsoft Word and Excel
    • Experience with ServiceTitan is a plus
      The position is a non-exempt, full-time position - i.e. 40 hours per week-Monday through Friday and (rotating Saturdays).Coolray offers a competitive benefits and compensation package.Drug-Free Workplace and Equal Opportunity Employer.

Keywords: Coolray Heating and Cooling, LLC, Marietta , Inside Sales Representative, Sales , Marietta, Georgia

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