Associate Analyst, Customer Accounts

Company: XPO Logistics
Location: Marietta
Posted on: June 23, 2022

Job Description:

Solutions driven success.XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.As the Associate Analyst, Customer Accounts, you will be responsible for supporting internal and external projects for an assigned business unit. We want to leverage your skills and experience to drive positive results and help us keep our operations running smoothly. If you're excited about the challenge of working for a rapidly growing global company, we have an opportunity for you to grow with XPO.Pay, benefits and more. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), life insurance, disability and more. What you'll do on a typical day:

• Document requirements for new projects, including current state, future state and gap analysis
• Provide support to other Implementation Specialists by organizing meetings, capturing project notes, updating project plans and communicating information to meeting participants/related parties
• Provide analytical, troubleshooting, training or escalation support for new startup initiatives or projects
• Monitor completed projects to analyze the health of the account, review KPIs, evaluate operational assumptions vs. planned, etc.
• Participate in meetings with Operations Support team to ensure global coordination across multiple technical and operational initiatives What you need to succeed at XPO: At a minimum, you'll need:
  • Bachelor's degree or equivalent related work or military experience
  • Experience with Microsoft Office (Word, Excel and PowerPoint)
  • Proven ability to create processes and procedures for field operations through usage of DMS, eTrack, routing software and Deposco programs
  • Thorough knowledge of internal company software applications related to position/business unit It'd be great if you also have:
    • Bachelor's degree in Logistics or Transportation
    • 1 year of operations or project management experience
    • Engineering or business-related experience
    • Experience with Microsoft Project or comparable project management tool Be part of something big.We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
      The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
      Review XPO's candidate privacy statement

Keywords: XPO Logistics, Marietta , Associate Analyst, Customer Accounts, Professions , Marietta, Georgia