Workstation Technician 2

Company: WellStar Health System
Location: Marietta
Posted on: November 14, 2021

Job Description:

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Responsibilities The Workstation Technician is responsible for installation, support, inventory, system enhancements and management of networked and non-networked hardware i.e. desktops, printers, peripherals, management of networked system/infrastructure i.e. WAN/LAN, cabling infrastructure, connectivity, etc. Installation, support, inventory and management of local system applications. In addition, the Workstation Technician is responsible for problemresolution/troubleshooting/training and communicating with the end users in a timely and customer-oriented manner. Assisting with the deployment and maintenance of service level agreements with appropriate reporting and documentation of support. Point of escalation for the workstation technicians. All other duties as assigned. Job Requirements: Required Minimum Education

• Bachelor's in computer science (or related field) or equivalent experienceRequired Minimum Experience
  • Minimum 4 years of experience in customer service/desktop, networking software/hardware and operating system supportRequired Minimum Skills
    • Desktop operating systems, hardware, printers and peripherals (i.e. scanners, etc.)
    • Desktop applications (i.e. Internet browsers and Microsoft Office products etc.)
    • Networking environments, Microsoft Cisco. WAN/LAN edgeInfrastructure experience with configuration, management, and troubleshooting switches, IDF's, wiring etc.
    • Strong communication, presentation and customer relation skills
    • The individual must be able to communicate and have good team building skills

Keywords: WellStar Health System, Marietta , Workstation Technician 2, Professions , Marietta, Georgia