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Production Support Tech II

Company: Fiserv
Location: Marietta
Posted on: October 15, 2020

Job Description:

What does a great Production Support Tech II do?

A Production Support Tech II is tasked with the job of quality control inspection, electronic functional testing, reprogramming, electronic repair, cleaning, packing the point of sale (POS) equipment into boxes with associated parts. We ensure the reliability of the POS equipment that are vital to our merchants daily success of handling final transactions. This role is important in the functionality and reliable operation of our point of sales products. The terminals we touch are sent to merchants across the country that are used by consumers for the purchase of various products and services that boost our US economy!

You can look forward to:

We work hands on with (POS) equipment every day. We are responsible for receiving broken or dysfunctional units and restoring them back to their full operating and functional purpose. You will download, configure and test all POS terminals while also inspecting for cosmetic failures. Fully erase any old program stored, download appropriate test program into unit and fully test functionality of unit as needed. You will follow documented procedures in order to repair printed circuit boards or sub-assemblies by removing and installing electronic and/or mechanical pieces. Use a soldering iron to perform hand soldering/de-soldering of through-hole and surface mount components; reinstalling electronic pieces into sub-assemblies. Documenting all units into repair tracking system. Report any informational discrepancies between the unit and its associated paperwork. Work within quality control standards; maintain a neat, clean and orderly workstation adhering to all safety standards. Ensure the proper operation of the (POS) terminals before processing for quality. Confirm the proper functioning of the equipment prior to the next process level. Participate in opportunities to work special projects and duties as assigned!

Basic qualifications for consideration:


  • High School Diploma or equivalent
  • 1 year working knowledge
  • Electro static discharge (ESD) and workmanship
  • 1 year Electronics or computer/tablet repair/assembly experience
  • 1 year Strong computer software and hardware skill
  • Component Identification Ability required
  • Formal Soldering Training or equivalent military training
  • Experience soldering / desoldering surface mount and through-hole components
  • Electronic component identification
  • Ability to read and interpret DMM's
  • Ability to lift up to 20 lbs. throughout day, up to 50 lbs. occasionally
  • Ability to stand and sit for entire shift
  • Basic PC skills to communicate through email and read spread sheets
  • Can communicate in English proficiently
  • Available to work between the hours of 5am - 1:30pm or up to 7am - 3:30pm shifts

    Preferred qualifications for consideration:

    • Prior production, assembly line or warehouse experience
    • Prior experience working with electronic devices
    • Prior experience with ISO 9001 quality processes
    • Following written policies and procedures

      Learn more about Fiserv:

      Life moves fast. And as it does, we know most people arent thinking about financial services But we are. We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely. Were Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The companys approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought. Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE 500 company and one of FORTUNE Magazine Worlds Most Admired Companies for the sixth consecutive year, we are committed to excellence and purposeful innovation. Explore the possibilities of a career with Fiserv and Find Your Forward with us.

      We welcome and encourage diversity in our workforce. Fiserv is an equal opportunity employer/disability/vet

Keywords: Fiserv, Marietta , Production Support Tech II, Professions , Marietta, Georgia

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