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Business Systems Analysis, Analyst

Company: Fiserv
Location: Marietta
Posted on: September 9, 2020

Job Description:

What does a great Identity & Access Management Business Analyst do at Fiserv?

This is a mid level position at Fiserv.

Youll work under the Director of Identity Engineering to plan, conduct and establish a functional vision for IAM assignments. Youll have extensive knowledge related to IAM and will also be associated with multiple functions including demand and capacity for the teams resources. We need someone that understands the vision of the IAM leader and the day-to-activities of their peer IAM engineers. Youll create a pipeline of IAM integrations to be executed by the team, gather requirements and do general project management. Each day will have variety as you work with different teams, attend scrum meetings, update boards and assist with testing.

This role exists to serve as the internal Identity & Access Management liaison to user groups and teams. On a typical day youll handle:

---Scoping and reviewing internal customer requests

---Prioritizing incoming development requests for engineers

---Handling Audit requests

---Supporting other internal customer requests

We need someone who is in tune with the overall IAM Program direction of the organization and should have a strong understanding of the overall organizations structure and culture, and how the various internal customers rely on IAM as a service. This position brings structure and discipline to the IAM engineering functions at Fiserv. Responsibilities and impact may crossover to other job groups and functions within the Identity and Access Management umbrella. Prior experience as a BA on large-scale IAM teams is strongly preferred.

This is a critical role for Fiservs IAM department as we embody a post-merger One Fiserv directive and a resume builder.

Youre the kind of person who can:

---Define and document business and technical requirements for Identity and Access Management systems, including requirements for establishing role, entitlements and access definitions, defining the provisioning lifecycle processes, user account lifecycle processes, reconciliation, certification, provisioning, and de-provisioning processes.

---Apply comprehensive knowledge of IAM security controls to the completion of complex assignments

---Effectively communicate successes and failures of a model, processes and procedures with clear understanding of critical success

---Work with IAM Architects, developers and business teams to analyze/refine requirements for application on-boarding into SailPoint

---Support IAM initiatives to identify and research data analogies, artifact management, requirements gathering, and translation of business requirements into technical data flows

---Work within an Agile methodology framework and write product Epics/ User stories with clear definition of acceptance criteria

Basic Qualifications for Consideration:

---Bachelors degree or high school diploma/GED

---Minimum 3 years of experience in Business Systems Analysis

---Minimum of one experience with Identity & Access Management controls from a user experience perspective

---Minimum one year hands on experience with SailPoint Identity IQ

Preferred Skills For Consideration:

---Exposure to IAM practitioners and experts

---Ability to interface with Corporate Audit and External Audit functions for regulatory compliance

Working in an agile environment

Project Management skills are helpful

Travel required: 10% travel to Fiserv cybersecurity core locations after COVID restrictions are lifted

Who We Are:

This is the Identity and Access Management Department within Fiservs Cybersecurity organization, undergoing strategic reshaping of the IAM delivery model under a dynamic new leader. IAM functions make up 2 of 5 strategic cybersecurity pillars. You will have an opportunity to influence and provide Fiserv direction to build a metrics and security controls focused program under the IAM umbrella.

We welcome diversity at Fiserv.

Fiserv is an equal opportunity employer/disability/vet

Keywords: Fiserv, Marietta , Business Systems Analysis, Analyst, Professions , Marietta, Georgia

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