Tier 1 IT Support Specialist

Company: VirtualVocations
Location: Marietta
Posted on: September 12, 2023

Job Description:

A company is looking for a Tier 1 IT Support Specialist.
Key Responsibilities:

Provide technical assistance and customer service for electronic medical record (EMR) applications
Support providers, end users, and patients with IT-related issues
Utilize ticketing system or CRM tool to track and resolve support requests

Required Qualifications:

Associate degree or equivalent work experience
One year of customer service and/or IT systems support experience
Prior experience in a healthcare environment and/or with EMR is preferred
Experience working with a ticketing system or CRM tool is preferred

Keywords: VirtualVocations, Marietta , Tier 1 IT Support Specialist, Other , Marietta, Georgia

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