Patient Access Specialist I
Company: Wellstar Health System, Inc.
Location: Marietta
Posted on: May 25, 2023
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Job Description:
ResponsibilitiesWellstar East Cobb Health ParkPatient Access
SpecialistMonday, Wednesday, Thursday and FridayShift 8:30am to
7pmThis job is typically the first point of contact and must ensure
a pleasant experience for patients and visitors. Interviews
patients and/or their representatives to obtain complete and
accurate demographic, financial and insurance information, required
for billing and collecting patient accounts. Conducts intensive
screening of all Medicare, Medicaid and managed care patients for
pre-certification requirements and provider service eligibility,
prior to registration. Obtains all necessary customer
consents/attestations.Coordinates the collection of all estimated
patient liabilities, including co-payments and unmet deductibles.
Verifies insurance benefits and coverage for inpatients and
outpatients. Responds to customer requests and answers questions
regarding various service and account information. Analyzes and
rectifies customer concerns using established procedures. Uses
computer to access and/or update customer records.Verifies and
posts transactions. Follows established procedures for processing
receipts, cash etc. Sorts and files various documents. Assists with
general hospital information and directions to departments within
and outside of the WHS facility. Establishes financial arrangements
to reduce financial risk for WHS, helping to ensure that Wellstar
is reimbursed for its services.QualificationsRequired Minimum
Education:High School Diploma (HSD) or GED Preferred Education:
Associate degreeRequired Minimum Experience:One years' experience
in healthcare, or institutional (corporate) work setting.Preferred
Minimum Experience:2 years of related experience in a healthcare
Revenue Cycle setting. Proficient in current electronic medical
record system; EPIC experience is preferredRequired Minimum
Skills:Computer/data entry experience. Ability to communicate with
various members of the healthcare team. Effective communication
skills (both written and verbal), attention to detail,
self-directed and a positive attitude are essential. Effective
problem solving and critical thinking skills. Working knowledge of
patient registration systems and intermediate Microsoft Office
Suite are preferred. Epic experience preferred.Other:Mandatory
completion of:Patient Access Services (PAS) Operations Onboarding
Training followed by a minimum passing score of 90% on final exam
within 45 days of hire. Staff who do not pass will no longer meet
the minimum requirement and will subsequently have the option to
meet with the Talent Acquisition Specialist to assess other
positions available within the health system.PAS employees who
successfully complete the PAS onboarding exam will have the option
to progress through enrollment to the WHS Enterprise Membership -
HFMA Certification program, subject to PAS leadership approval.
Keywords: Wellstar Health System, Inc., Marietta , Patient Access Specialist I, Other , Marietta, Georgia
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