Customer Service Representative - Terrific team environment - Full benefits
Company: Arbor-Nomics Turf, Inc.
Posted on: November 26, 2022
*Get to Gnome Us*
Arbor-Nomics Turf, Inc. is a fast-growing lawn care company that
has serviced the Atlanta area for over 40 years. We have a
fantastic team of technicians and customer service representatives
that customize lawn care services for homeowners to achieve a
beautiful lawn. We guarantee Happy Gnomes, Happy Customers.
Our core values are *Ownership, Innovation, Growth,* and
To keep our reputation as the best lawn care company in the Atlanta
area, we will:
*Listen to Customers: * We regularly survey our customers for
*Strive*: We strive to maximize our client's lawn care
*Invest in Employees: * Our employees receive full benefits and
* As an Arbor-Nomics customer service representative, you will
maintain customer relationships while providing support to
* You will assist with payroll as well as other day-to-day
activities such as answering the phones, processing mail and
payments, printing forms and invoices, and maintaining customer
* At times, you will be asked to post production for technicians
* As a customer-facing representative, you will always have a calm
and courteous demeanor.
* You will exhibit superior problem-solving skills by clarifying
the customer's complaint, determining the cause of the problem,
explaining the best solution to solve the problem, expediting
correction, and following up to ensure the resolution.
*What We Need From You*
* High school or equivalent.
* 1 year of customer service experience preferred.
* Ability to read and comprehend simple instructions, short
correspondence, and memos.
* Must be able to present information in one-on-one and small group
situations to customers, clients, and other employees of the
* Must have experience with basic operations of cell phones and
* Ability to interact comfortably with customers daily by phone or
in person. Must be able to deal with customer complaints in a
professional and positive manner.
* Reasonable accommodations may be made to enable individuals with
disabilities to perform essential functions.
*What We Offer*
In addition to a $15 to $18 an hour compensation, you will receive
full benefits, including health, 401K, dental insurance, vision
insurance, and paid time off. We offer a family-owned environment
with direct access to all our outstanding team members.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
* Monday to Friday
* Customer Service: 1 year (Preferred)
Work Location: One location%58047475%
Keywords: Arbor-Nomics Turf, Inc., Marietta , Customer Service Representative - Terrific team environment - Full benefits, Other , Marietta, Georgia
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