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Customer Service Representative - Terrific team environment - Full benefits

Company: Arbor-Nomics Turf, Inc.
Location: Marietta
Posted on: November 26, 2022

Job Description:

*Get to Gnome Us*

Arbor-Nomics Turf, Inc. is a fast-growing lawn care company that has serviced the Atlanta area for over 40 years. We have a fantastic team of technicians and customer service representatives that customize lawn care services for homeowners to achieve a beautiful lawn. We guarantee Happy Gnomes, Happy Customers.

Our core values are *Ownership, Innovation, Growth,* and *Integrity*.

To keep our reputation as the best lawn care company in the Atlanta area, we will:

*Listen to Customers: * We regularly survey our customers for feedback.

*Strive*: We strive to maximize our client's lawn care experience.

*Invest in Employees: * Our employees receive full benefits and thorough training.

*Day-to-Day Activities*

* As an Arbor-Nomics customer service representative, you will maintain customer relationships while providing support to technicians.
* You will assist with payroll as well as other day-to-day activities such as answering the phones, processing mail and payments, printing forms and invoices, and maintaining customer records.
* At times, you will be asked to post production for technicians and managers.
* As a customer-facing representative, you will always have a calm and courteous demeanor.
* You will exhibit superior problem-solving skills by clarifying the customer's complaint, determining the cause of the problem, explaining the best solution to solve the problem, expediting correction, and following up to ensure the resolution.

*What We Need From You*

* High school or equivalent.
* 1 year of customer service experience preferred.
* Ability to read and comprehend simple instructions, short correspondence, and memos.
* Must be able to present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
* Must have experience with basic operations of cell phones and Microsoft office.
* Ability to interact comfortably with customers daily by phone or in person. Must be able to deal with customer complaints in a professional and positive manner.
* Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

*What We Offer*

In addition to a $15 to $18 an hour compensation, you will receive full benefits, including health, 401K, dental insurance, vision insurance, and paid time off. We offer a family-owned environment with direct access to all our outstanding team members.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

* 401(k)
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
* Monday to Friday

* Customer Service: 1 year (Preferred)

Work Location: One location%58047475%

Keywords: Arbor-Nomics Turf, Inc., Marietta , Customer Service Representative - Terrific team environment - Full benefits, Other , Marietta, Georgia

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