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Medical Assistant

Company: North Atlanta Primary Care (Southeast Primary Care
Location: Marietta
Posted on: November 22, 2022

Job Description:

Description: SEMG Medical Assistant Job Description*Certified Medical Assistant-1*Responsibilities* Receive and direct phone calls, obtain necessary patient information to file and update patient records, and ensure all forms and consents are completed by patients* Performs a variety of patient care activities to assist physicians and nursing personnel* Delivers quality customer service and maintains established quality control standards.* Check-out patients, assist with referral processing, and arrange laboratory services* Prepare patients for examination, take vitals, and record patients' health history* Set-up EKG machines and other ancillary tests, administer injections and medications, and perform routine specimen collection and tests* Prepare equipment and examination rooms, and clean instruments* Assist physician with medical treatments, procedures, and exams* Manage inventory of medical supplies and equip exam rooms with appropriate supplies* Managing messages, prior authorizations, patient callsQualifications* High school diploma or GED required; completion of an accredited medical assistant certification program at time of hire (w/certification), or within 180 days of employment* Excellent interpersonal skills* *Maintains MA and CPR certifications (and actions required for recertifications) (CPR within 30 days of employment)** Ability to always communicate clearly and effectively with patients and other external parties in a courteous and friendly manner* Knowledge of medical terminology* Must be detail-oriented and highly organized* Firm grasp on medical practices, administrative processes, and organizational policies* Knowledge of patient care and examination procedures* Must be able to maintain confidentiality at all times*Certified Medical Assistant-2*Responsibilities* Perform all responsibilities for MA-1* Assist in training and evaluation of new hires* Assist in inventory management process* Pod leader responsibilities* Assisting other MAs and providers in need* Assisting MA-Team Lead as directed* Maintain all logs and required checks (refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.).* Review charts, lab test results, and encounter forms for completeness and to assess follow-up as needed.* Assists with daily and monthly quality assurance reviews including emergency kit check off.*Certified Medical Assistant-3*Responsibilities* Perform all responsibilities of MA-2* Assist in re-evaluation and retraining process for MAs on PIP or other competency improvement plans* Make sure early and late MA schedules are set* Assist practice manager on clinical tasks as directed* Maintain inventory of medical supplies order, receiving, and returning* Assist with patient complaints as needed* Guide patients and clinical staff to the proper authority for any issues* Assist with clinic scheduling problem solving, patient wait times, and other areas of concern to increase efficient and quality services.* Manage and maintain ortho supply and medication samples closets*Certified Medical Assistant-Team Lead*Responsibilities* Perform all responsibilities of MA-3* Assist in the supervision of work and performance of clinic staff, medical assistants and other support staff, as instructed, including input for performance reviews and corrective action plans as needed.* Assist with interviewing new MA candidates and providing input* Oversee and train new and existing staff along with the clinic manager.* Assist with intake and set-up for patient visits.* Assist with the training of medical and lab assistants, and volunteer staff on health education, laboratory, and dispensary services. Assist in providing on-going supervision to same staff.* Assist as needed including medication refill requests, specialty and procedure referrals, pre and post clinic chart review.* Review charts, lab test results, and encounter forms for completeness and to assess follow-up as needed.* Perform other administrative tasks and clinical care as assigned by the Clinic Manager.* Work with Manager to oversee dispensary logs and storage to maintain quality assurance.* Coordinate the inventory, ordering and supply stock maintenance of medical supplies.* Assist with other administrative projects and tasks as needed.* Assists with daily and monthly quality assurance reviews including emergency kit check off.* Performs other duties as assigned by management.* Team leads are the first chain in the management ladder.* Arranges staff to best manage patient flow.* Handles problems and complaints from staff members.* Any situations that are beyond the team leads abilities will be escalated up to the manager for resolution.* Team leads are responsible for their assigned MAs. Duties include ensuring MA tasks are completed and ensuring MA credentials are up to date (with Training and Education assistance).Note: we do employee Non-Certified Medical Assistants; they are still required to have graduated from an accredited Medical Assistant program and to function at the same competency level as a CMA (tested upon hire and annually via competency assessments), non-certified medical assistants will be eligible for the annual merit program yet will have a lower pay range as compared to Certified Medical Assistants.. To be promoted to the next level, certification is required.Requirements: Physical & Mental Requirements:* Ability to lift up to 50 pounds* Ability to push or pull heavy objects using up to 100 pounds of force* Ability to stand for extended periods of time* Ability to use fine motor skills to operate equipment and/or machinery* Ability to receive and comprehend instructions verbally and/or in writing* Ability to use logical reasoning for simple and complex problem solving* Occasionally requires exposure to communicable diseases or bodily fluidsJob Type: Full-time

Keywords: North Atlanta Primary Care (Southeast Primary Care, Marietta , Medical Assistant, Other , Marietta, Georgia

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