Patient Access Specialist I ED - F/T Eve & Nights
Company: WellStar Health System
Location: Marietta
Posted on: June 22, 2022
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Job Description:
OverviewHow would you like to work in a place where your
contributions and ideas are valued? A place where you can serve
with compassion, pursue excellence and honor every voice? At
Wellstar, our mission is simple, yet powerful: to enhance the
health and well-being of every person we serve. We are proud to
have become a shining example of what's possible when the brightest
professionals dedicate themselves to making a difference in the
healthcare industry, and in people's lives.ResponsibilitiesThe
Patient Access Specialist I is typically the first point of contact
for patients presenting to the Wellstar Kennestone Hospital
Emergency Department and must ensure a pleasant experience for
patients and visitors. Strictly follows EMTALA protocols prior to
performing registration of emergency room patients. Gathers
appropriate identification for patient and confirms all patient
demographics to validate patient identity. Conducts intensive
screening of all Medicare, Medicaid and managed care patients to
identify network status and coordination of benefits. Obtains all
necessary customer consents/attestations.Responds to customer
requests and answers questions regarding various service and
account information. Analyzes and rectifies customer concerns using
established procedures. Uses computer to access and/or update
customer records.Collects patient portions, verifies, and posts
transactions. Follows established procedures for processing
receipts, cash etc. Sorts and files various documents. Assists with
general hospital information and directions to departments within
and outside of the WHS facility. Establishes financial arrangements
to reduce financial risk for WHS, helping to ensure that WellStar
is reimbursed for its services.Is in good standing with all
hospital policies including those related to attendance and staff
development. Is a role model to all staff members, physicians,
patients and visitors in guest relations. Demonstrates positive
attitude about WellStar, staff and physicians. Actively
participates in Quality Improvement processes in the employee
respective department.Shift: Monday - Thursday
7pm-5:30amQualificationsRequired Minimum Education: High School
Diploma (HSD)Preferred Education:Associate degreeRequired Minimum
Experience: One years' experience in healthcare, or institutional
(corporate) work setting.Preferred Experience: 2 years of related
experience in a healthcare Revenue Cycle setting. Proficient in
current electronic medical record system; EPIC experience is
preferred.Required Minimum Skills: Computer/data entry experience.
Ability to communicate with various members of the healthcare team.
Effective communication skills (both written and verbal), attention
to detail, self-directed and a positive attitude are essential.
Effective problem solving and critical thinking skills. Working
knowledge of patient registration systems and intermediate
Microsoft Office Suite are preferred. Epic experience
preferred.Other: Mandatory completion of:Patient Access Services
(PAS) Operations Onboarding Training followed by a minimum passing
score of 90% on final exam within 45 days of hire. Staff who do not
pass will no longer meet the minimum requirement and will
subsequently have the option to meet with the Talent Acquisition
Specialist to assess other positions available within the health
system.PAS employees who successfully complete the PAS onboarding
exam will have the option to progress through enrollment to the WHS
Enterprise Membership - HFMA Certification program, subject to PAS
leadership approvalWe'd like to invite you on a career journey like
no other! In return for your contributions, we'll help you make the
most of all life's moments - on and off the job. Wellstar Total
Rewards is designed to provide for your total well-being,
including: -Your Wellness, -Your Pay, -Your Future, -Your Joy. - We
think it's pretty simple - we care for our team members and our
team members care for the community. Make a difference in patients'
lives--- and your own! Here, it's more than healthcare - it's
CareerCare!
Keywords: WellStar Health System, Marietta , Patient Access Specialist I ED - F/T Eve & Nights, Other , Marietta, Georgia
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