Project Managers (Marietta, GA)

Company: Paladin Consulting, Inc
Location: Marietta
Posted on: May 15, 2022

Job Description:

Paladin Consulting is currently hiring a Project Managers to join our team working onsite at our client's office located in Marietta, GA.

We work with companies that offer environments for our employees to contribute, learn, and advance their career. We treat you like you are part of the family.

Job Title: Project Managers
Work Location: Marietta, GA
Duration: 6+ month contract with option to extend or hire
Education/Experience Required: Four year college degree with a preferred major in Business Administration, Telecommunications, Engineering, Computer Science, MIS, or Mathematics; or equivalent experience resulting in broad knowledge of a field related to the job, plus 1 year of project/field service coordination experience

Job Description: Project Managers are responsible for on-boarding and maintaining the operations aspects of an assigned group of customer relationships.
They are responsible for handling escalations to assure that the operations departments within company are profitably executing dispatch orders in accordance with the expectations mutually agreed upon with the customer within a prescribed time frame.

Responsibilities : Managing major customer roll-outs (installation & service projects) and customer-specific initiatives as requested by management.
Functioning as the management point-of-contact and a second-level of escalation for customers.
Making financially impacting decisions, managing customer relations, being responsible for SLA compliance on deliverables, and communicating with customers so that each project's objectives are met.
Internal escalations, day-to-day monitoring of SLA compliance, quality assurance/ quality control compliance, post mortem documentation on non-compliance, and management-level reporting.
Working from the Technical Access Center & Operations Team in Marietta, GA with less than 5-10% travel (if any).
Independently navigate day to day operations and complex situations as they occur.
Prepares project reports for management, client, or others.

Other Duties as assigned.

Skills & Qualifications : Four year college degree with a preferred major in Business Administration, Telecommunications, Engineering, Computer Science, MIS, or Mathematics; or equivalent experience resulting in broad knowledge of a field related to the job, plus 1 year of project/field service coordination experience. Or equivalent combination of education and experience.
Analytical skills - Synthesizes complex or diverse information; collects and researches data; exercises discretion, independent judgement and experience to complement data; designs work flows and procedures.
Problem solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
Business Acumen - Understands business implications of decisions; Displays orientation to profitability;
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.


For more information or to view other opportunities, visit us at www.paladininc.com.

Paladin Consulting is an EEOC employer.

Keywords: Paladin Consulting, Inc, Marietta , Project Managers (Marietta, GA), Other , Marietta, Georgia