Front Desk/Host
Company: Dave & Buster's
Location: Marietta
Posted on: May 12, 2022
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Job Description:
JOIN US AT THE MARIETTA D&B FOR OPEN INTERVIEWS ON APRIL
12TH & 14th FROM 11AM-6PM!!!!Dave & Buster's is proud to be
recognized by Forbes as one of The Best Employers for Womenand one
of The Best Employers for Diversity in 2021.Text - Fun Jobs to to
schedule an interviewPOSITION SNAPSHOT: Our front desk and host
position ensures Guests' initial impressions with Dave & Buster's
are positive and welcoming. The front desk/host positions require a
strong communicator who will guide our Guests through their retail,
game rental and dining experiences.NITTY GRITTY DETAILS:Delivers an
unparalleled Guest experience through the best combination of food,
drinks and games in an ideal environment for celebrating all out
fun.Acts as ambassador to the building, greeting Guests with a
positive attitude and enthusiasm while coordinating game rentals,
merchandise sales, and telephones. Smiles and greets Guests upon
entering.Keeps immediate supervisor promptly and fully informed of
all problems or unusual matters of significance and takes prompt
corrective action where necessary or suggests alternative courses
of action.Bids farewell to Guests leaving. Ensures everything was
satisfactory and invites Guests to return.Prepares for the shift by
ensuring area is stocked with supplies: menus, silverware, Power
cards, gift cards etc.Reviews the cleanliness and organization of
the Front Desk and Host station.Ensures all menus are stocked and
properly cleaned and maintained.Checks for restocking of necessary
supplies.Brings all areas up to standard.Discusses problem areas
with ManagerConducts merchandise inventory during and after shift,
if applicable.Maintains a favorable working relationship with all
other company Team Members to foster and promote a cooperative and
harmonious working climate that will be conducive to maximum Team
Member morale, productivity and efficiency/effectiveness.Notifies
Manager of any Guest that is perceived to be unhappy.Assists other
Team Members as needed or as business dictatesDrives table turn
timing by scouting open tables, bussing and cleaning tables as
necessary.Rotates seating appropriately following guidelines to
ensure fairness and balance in the dining areas.Manages flow from
the front doors, efficiently helping Guests with needs and
directing as needed.Manages wait times and communicates information
as needed to Guests, Team Members, and Managers.Delivers silverware
as Guests are seated.Makes timely and accurate calculations of bill
transactions.Greets and assists Guests efficiently and with a smile
while processing transactions.Is responsible for the reconciliation
of any monies from their banks.Completes "To Go" order transactions
for Guests and ensures accuracy.Sells merchandise from the Front
Desk, if applicable.Must be friendly and able to smile
frequently.Restaurant, retail, or cashier experience preferred, but
not required.Employee needs to be able to communicate effectively
with multiple Guests while generating enthusiasm for D&B.Is
dressed in accordance with dress guidelines, looking neat, clean,
and professional at all times.Must demonstrate ability to read and
communicate in English.Must be able to articulate clear greetings,
requests for assistance, and farewells to Guests.Must be skilled at
calmly responding to dis-satisfied Guests and calling issues to
Manager's attention.STUFF OUR ATTORNEYS MAKE US WRITE:The physical
demands described here are representative of those that must be met
by a Team Member to successfully perform the essential functions of
this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
While performing the duties of this position, the Team Member will
regularly be required to:Work days, nights, and/or weekends as
required.Work in noisy, fast paced environment with distracting
conditions.Read and write handwritten notes.Lift and carry up to 30
pounds.Move about facility and stand for long periods of time.Walk
or stand 100% of shift.Reach, bend, and stoop frequently.The above
statements are intended to describe the general nature and level of
work being performed by individuals assigned to this job. They are
not intended to be an exhaustive list of all responsibilities,
duties and skills required of personnel so classified in this
position.RequirementsAt Dave and Buster's the safety of our team
members and guests is our top priority! We are committed to
delivering the high standards you have come to know and expect from
us as we navigate through the COVID-19 pandemic. Our operations are
in compliance with all CDC recommended guidelines including:
enhanced cleaning and sanitation practices, following social
distancing protocols and providing our team members with gloves and
masks to keep themselves and our guests safe.
Keywords: Dave & Buster's, Marietta , Front Desk/Host, Other , Marietta, Georgia
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