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Sr. Product Manager (ConnectPay)

Company: Fiserv
Location: Marietta
Posted on: October 14, 2021

Job Description:

Job Purpose

Fiserv is looking for an experienced Product Manager to join a growing team that focuses on ConnectPay, a non-card based DDA ‘payment on file’ solutions and wallet platform within the Payment Risk Solutions business unit.

As a ConnectPay Product Manager you can look forward to playing a pivotal role in the development and execution of the roadmap while ensuring alignment with sales, technology, operations, partners and clients to maximize revenue and client happiness.

The ideal candidate will possess strong project management skills and be able to demonstrate their experience with commercializing products throughout matrixed organizations.  

We’re looking for someone who has: 

  • 6+ years of experience in product management, product marketing, sales engineering, consulting, or similar roles.
  • Experience successfully launching and scaling products, services, or platforms. Digital, API, payments, or eCommerce products are a plus.
  • Experience in supporting third party integrations
  • Demonstrated self-motivated self-starter
  • Proven experience generating and utilizing qualitative and quantitative data to identify opportunities for a product - actively working to remove implicit bias
  • Proven success in effectively managing programs or products through key stages of ideation, development, commercialization, and implementation

Preferred qualifications for consideration: 

  • Experience in consumer payments technology
  • Experience in consumer engagement
  • Experience in defining cloud API strategy and third-party integration
  • Exceptional communication and presentation abilities to interact at all levels of the clients from C-level to technical and operation levels
  • Understands the voice of the customer
  • Has a strong desire to listen, learn and adapt
  • Pragmatic Marketing certified
  • Working knowledge of Aha!

Responsibilities will include:

  • Attend industry forums and provide feedback to develop industry guidelines and frameworks
  • Engage with internal teams, sales partners, and potential technology partners
  • Assess opportunities for future strategy and roadmap or partnership
  • Engage with customers to understand their needs, wants, challenges and behaviors
  • Track market, consumer and industry trends and competition
  • Collaborate with internal and external stakeholders to simplify our products
  • Collaborate with engineering, sales, operations, leadership teams and other stakeholders to define, prioritize and maintain your roadmap
  • Build business cases for new features and products
  • Collaborate with cross-functional teams to deliver new features, products and programs, from concept to launch and beyond
  • Collaborate with Marketing and Sales on go-to-market strategy
  • Work with Marketing to create marketing collateral and other customer facing materials
  • Analyze customer feedback and user data to continually improve your products and your customers’ experience
  • Be the expert on pricing, profitability, and performance of your product/s, including defining and tracking KPIs
  • Be the evangelist for your product in our organization and lift your colleagues’ knowledge through training sessions and keeping knowledge bases up to date.

Learn more about Fiserv:

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.  We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.

Life moves fast. And as it does, we know most people aren’t thinking about “financial services”. But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.

Explore the possibilities of a career with Fiserv and Find Your Forward with us.

Fiserv is an Equal Employment Opportunity Employer, and it is the Company’s policy to make all employment decisions without regard to race, color, religion, creed, age, sex, national origin, veteran status, disability (as long as the individual is able to perform the essential functions of the job with or without reasonable accommodation), and any other characteristic protected by Law.

Fiserv is an Equal Opportunity Employer/Disability/Vet.

Keywords: Fiserv, Marietta , Sr. Product Manager (ConnectPay), Other , Marietta, Georgia

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