What does a great Quality Analyst do?
A great QA Analyst knows how to be detailed, work quickly and be
flexible in learning new processes and procedures and making sure
that all analysts are following accordingly. You will audit
analysts, doing deep dives into random cases. In addition,
you will do real time checks, miscellaneous checks, lead meetings
with leaders and analysts and other assigned tasks as they
If you don’t know, Clover was founded to deliver more to the
small and medium-sized businesses that desperately need easy-to-use
software and appealingly designed hardware. Our open-source Point
of Sale system cultivates a seamless merchant-customer interaction,
creates an exceptional customer experience, and allows merchants to
run their businesses at maximum efficiency. With a consumer focused
product, our global reach, and our solution bundles, we will build
a $50M+ business from the ground up.
As a Quality Analyst, you can look forward to the
- Supporting the Inside Sales operation; including but
not limited to On-the-Job(OJT) coaching and performance
- Must meet deadlines in a real-time, fast paced
- You will use your skills to audit sales calls are
handled with fairness and accuracy. You must be detail oriented and
be able to collaborate with your teammates..
- Must feel comfortable meeting with leadership and
potentially clients regarding trends and the role of the
Basic Qualifications for Consideration:
- High School diploma or equivalent
- 1+ year(s) experience as an Analyst
- Requires extensive coaching/developing skills and knowledge of
Preferred Qualifications for
- Proven ability to communicate effectively
- Ability to learn new business/process as they come onboard
- Proven experience with Microsoft office
To support the total well-being of our associates, Fiserv takes
a broad approach to our benefits. We offer a comprehensive benefits
package that provides flexibility and affordability with a variety
of medical, dental, vision, life insurance and disability
We are #FISVProud of our benefits and well-being programs. Our
commitment to wellness, wellness education, preventive services and
fitness activities are designed to meet you where you are.
The Global Business Solutions Lending team at Fiserv provides
the innovative financing solutions businesses need to fund growth
and drive economic vitality in communities around the country. Our
solutions help thousands of businesses of all sizes quickly adapt
to changing market needs from accelerating ecommerce sales and
reimagining the retail experience to purchasing inventory, securing
equipment and creating jobs.
We welcome and encourage diversity in our workforce. Fiserv is
an Equal Opportunity Employer. All qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran.
Explore the possibilities of a career with Fiserv and Find Your
Forward with us.