At Shutterfly, we're all about people - bringing them together,
making them feel welcome, and connecting them to experiences. We
make our customers' memories last a lifetime by capturing,
preserving, and sharing them through photography and personalized
products. Through our family of brands, trend setting products,
cutting edge technology, and best in class customer service, we
help our customers, and each other, share life's joy. Lifetouch has
been the professional photography choice for schools and families
for more than 80 years. Built on the tradition of "Picture Day"
Lifetouch captures smiling faces, preschool through high school
graduation. We also reach our customers through additional product
lines including portrait studios, yearbooks, sports, events, and
POSITION SUMMARY: The Photography Supervisor plays an important
role in managing and leading a team of Photographers to ensure
efficient and successful Picture Day operation and execution. This
role includes staff readiness activities such as recruiting,
hiring, training, coaching and managing performance to drive
picture quality and productivity to meet or exceed business goals
as well as maximize account retention.
PRIMARY DUTIES AND RESPONSIBILITIES
Carries out supervisory responsibilities including but not
limited to, recruiting, hiring, on-boarding and training new
employees as well as supervising, coaching, and development of
photography staff including routine performance management.
Observes photography on the job to identify opportunities for
photographer performance improvement and development.
Safeguards and properly handles money, job bags and photography
Provides feedback to the Photography Leader to manage
Attends regular meetings with the Photography Leader to review
and discuss photography quality, review policies and discuss any
Manages and is accountable for photography labour spending and
productivity for assigned photographers.
Responsible for communication of critical Area and company
updates to staff.
Prepares and conducts routine performance reviews for
Develops, manages and promotes positive team culture.
Training & Quality
Assists with seasonal photography program training.
Provides on-going coaching and training to assigned
photographers on the job to include photo quality, paperwork and
proper equipment setup and take down.
Responds effectively to difficult photography situations that
arise at the schools and provides appropriate guidance to
photographers and communication to appropriate school leaders.
Oversees the coordination and execution of the overall
photography experience at the school.
Promotes open communication among photography, operations and
sales staff to ensure photographers are prepared for upcoming jobs
(i.e. relevant school-specific details, supplies, paperwork,
Equipment & Supplies Support
Oversees photography equipment including maintaining a detailed
inventory of all cameras, equipment, backgrounds, props, etc.
Coordinates shipping and receiving of equipment between various
locations and Equipment Systems Support.
Maintains and distributes photography equipment, supplies and
any other information needed to successfully execute picture
Conducts photography equipment tests as directed by the
Photography Leader and informs them of test results
Responsible for efficient picture day scheduling ensuring
appropriate match of photographer's skills and maximization of
Responsible for overall labour management to assigned
Reviews and approves all non-exempt employee time records in the
designated timekeeping system in accordance with company
Demonstrates care and concern for the safety and health of self
and others by promoting and modeling all safety rules and
Maintains confidentiality of school/student related
Represents Lifetouch in a professional manner at all times while
adhering to all Company and school rules and policies and displays
confidence and professionalism even during times of stress and in
Uses safe work habits including proper lifting, bending,
pushing, pulling, squatting, twisting and driving techniques.
Other duties as assigned.
MINIMUM GENERAL REQUIREMENTS
High school diploma or general education degree (GED); 3- 4
years of related photography experience and/or training, or
equivalent combination of education and experience.
Proven ability to lead and effectively manage a team.
Knowledge of photography equipment.
Strong leadership, problem-solving and decision-making
Excellent verbal, written and interpersonal skills.
Ability to travel with occasional overnight stays.
Accessibility to reliable insured transportation to reach
assigned locations. Vehicle insurance must be current and in
compliance with provincial law.
Must have a valid driver's license.
When performing the duties of this job, the employee is required
to sit, stand, walk, bend, squat, climb, kneel, crawl, twist,
balance, reach, use hands and fingers to perform repetitive tasks
and assemble/disassemble equipment. The employee must be able to
frequently lift and move up to 40 pounds (and occasionally lift and
move up to 50 pounds).