Warehouse Team Supervisor
Company: Stitch Fix
Posted on: June 6, 2021
About the Role
We are looking for bright and
kind individuals who are motivated by challenge,
operationally-savvy, energized by growing, developing and inspiring
people, and passionate about delivering quality to our Clients.
Our Team Supervisors lead large teams (25-30) in one of three
departments to achieve operational goals and have fun doing it.
In this role, you will own daily planning and drive execution
within your department while supporting company and building-wide
We are looking for Warehouse
Team Supervisors in one of four functional areas:
- Outbound: As our largest team,
they manage every aspect of the Client-bound shipping process
including picking, hand folding, and shipping. As the last step in
our fulfillment process, your team ensures we are delighting our
customers with every “Fix” through the love and attention they give
every detail inside and outside of the box.
- Receiving: Welcomes new
inventory from our vendor partners. They receive, tag, categorize,
and bin 100% of our new inventory. Your team also partners
extensively with our merchandising department on things like
billing to inventory counts. Your team is responsible for getting
new clothes into active inventory so our Stylists can help our
Clients find what they love.
- Returns: Our Clients keep only
what they love so this team completes our Client checkout
experience for the items kept and processes any returns so they can
be styled for another fix. Your team is responsible to ensure all
returned items are of highest quality before being placed back into
inventory to delight another Client.
- Support: The Support team
works hard behind the scenes to enable a successful operation
overall. Your team will do everything from solve fulfillment
issues, repair and restore inventory, and keep the equipment
running smoothly. This team is also responsible for inventory
control, processing timely Client exchanges, and running our
onsite employee store.
Regardless of the Department,
you will be an integral part of creating and nurturing our Stitch
Fix culture -- promoting and living our values of Partnership,
Integrity, Responsibility and Innovation every day. Most
importantly, you are responsible for inspiring others to be their
best selves while creating a fun, fulfilling, and safe place to
work for everyone.
You’re excited about this opportunity because you will...
- Directly manage, inspire, and develop 25-30
hourly team members so that each person generates, lives and
breathes our culture as they achieve daily departmental
- Recruit, interview, and onboard new team
members to build an exceptional team of bright and kind employees
who are motivated by challenge within your department.
- Provide on-the-job training and coaching to
support team member’s ongoing development and growth.
- Develop great partnerships as you regularly
provide, seek and incorporate high-quality feedback to drive
development for you and your team and to improve your individual
and collective impact.
- Manage daily tasks that impact operational
effectiveness and execution of departmental goals, such as accurate
reporting of timesheets, hours worked, and attendance.
daily performance data and analyze for trends and opportunities.
Make informed recommendations and respond to changing operational
needs effectively e.g. staffing and process changes.
out new processes and production changes to your team. Educate all
team members and provide high-quality feedback on the process and
their performance and impact.
and champion innovation by encouraging your team to find ways to do
things more effectively, ask client-centric questions, share their
learnings with others, and work through challenges and
We’re excited about you because...
are Bright, Kind, and Motivated by Challenge and embody our values
of Partnership, Integrity, Innovation, and
have 4+ years in a people leadership role directly managing 25-30
people and know how to lead and inspire people to do quality work
on a daily basis.
value doing what’s right, not what’s easy.
appreciate the big picture and find ways to make an impact outside
of your immediate team and department.
thrive in an environment where autonomy and responsibility are
granted and are committed to providing the same for the teams you
have a passion for the art and science of our business -- a
combination of beauty, wisdom, and data analytics.
are energized by being in the action -- leading your team
from the floor for 8 or more hours per day.
are proficient in Microsoft Office (Excel, Word, PowerPoint) or G
Suite (Google Sheets, Docs, Slide) and love learning new
have a four-year degree or equivalent experience.
Why you’ll love working at Stitch Fix...
are encouraged to be your authentic self here, and empowered to
encourage others to do the same!
- You’ll be an integral part of an organization
that is on the cutting edge of changing the way people find what
are redefining what it means to work in a warehouse -- and you’ll
contribute to this!
love solving problems, thinking creatively, trying new things, and
having fun while we work
are a group of bright and kind people, who are motivated by
challenge and truly believe in our business model
offer competitive salaries and Total Rewards packages
have free beverages and snacks every day and have a Party Crew
- You’ll be proud to say that you work for Stitch
Fix and will know that the work you do brings joy to our clients
About Stitch Fix
At Stitch Fix, we’re about
personal styling for everybody and we believe in both a service and
a workplace where you can be your best, most authentic self. We’re
the first fashion retailer to combine technology and data science
with the human instinct of a Stylist to deliver a deeply
personalized shopping experience. This novel juxtaposition attracts
a highly diverse group of talented people who are both thinkers and
doers. All of this results in a simple, powerful offering to our
customers and a successful, growing business serving millions of
men, women, and kids. We believe we are only scratching the surface
on our opportunity, and we’re looking for incredible people like
you to help us carry on that trend.
We are an equal opportunity
employer seeking individuals who value and will support a friendly,
team-oriented and drug free workplace. Applicants may be
required to submit to a criminal background check and drug screen
prior to commencing employment.
Keywords: Stitch Fix, Marietta , Warehouse Team Supervisor, Other , Marietta, Georgia
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