At WellStar, we all share common goals.
That’s what makes us so successful – and such an integral part of
our communities. We want the same things, for our organization, for
our patients, and for our colleagues. As the most integrated
healthcare provider in Georgia, this means we pride ourselves
on investing in the communities that we serve. We continue to
provide innovative care models, focused on improving quality and
access to healthcare.
The Director Account
Resolution manages all resources and activities related to
managing the daily operations of Insurance Follow-up, Denials, and
Variance department. This position provides leadership and
direction for physician denial and underpayment functions including
research and follow-up on all outstanding insurance receivables due
and owed. He/She is accountable for accelerating cash collections
as it relates to account follow up, denials, and variance appeals.
They are responsible for developing and implementing sound policies
and procedures that adhere to federal/state regulations and uphold
Wellstar’s mission and values to promote high levels of patient
Education: Bachelor’s Degree Required in Health
Care Administration, Business, Finance, or another related
Licensure/Certification: CRCR/CPC (can be obtained
within 1 year of being in the role)
Experience: 7+ years’ experience in Healthcare or
Business Administration required such as but not limited to clinic
management, patient management, and accounts receivables and
payables. 3 years of supervisory experience required. 5+ years of
revenue cycle, business office or other relevant experience
preferred. Strong background in financial management, project
implementation, and knowledge of federal and state laws and
requirements relating to healthcare management.
Skills: Excellent communication skills to include
oral comprehension/expression and written comprehension/expression.
Effective problem-solving and critical thinking skills. Ability to
manage a chaotic work environment related to changing industry
standards, needs, and increasing volumes. Self-directed,
independent thinker, and analytical acumen required to managed and
review outstanding accounts receivable and aging. Ability to
collaborate with other key stakeholders and implement efficient
process change, system updates, and strategic initiatives.
Advanced Microsoft Word, Excel, and Power
Ability and willingness to exhibit
behaviors consistent with principles for service excellence. Strong
managerial competencies in the areas of leadership and team
development, managerial coaching and mentoring with a proven track
record in building and developing high performing teams. Ability to
align departmental goals around the WMG and MGBO department goals
and system initiatives.
Join us for outstanding benefits and
development opportunities. We also offer state-of-the-art
technology, professional support and advancement, and colleagues
that rank amongst the best in the country.
Step up to your potential. Find out more
and apply today!