Immerse yourself in a nationally-ranked health system known for
high-quality care, an inclusive culture, and stellar team members.
At Wellstar, we value the personalized care you provide to patients
– during the biggest moments of their lives.
No matter your role, we’ll help you continue to learn, grow and
share your knowledge with others. Here, you’ll not only feel valued
but you’ll also have a voice in shaping tomorrow’s healthcare,
along with opportunity to thrive in an environment of innovation
The Director Revenue
Management, in collaboration with the health system’s
hospital management and departments which affect the revenue cycle,
is responsible for the development, organization and ongoing
revenue management and reimbursement functions for the WellStar
Health System. This position reports to the Executive Director of
This leader has accountability to develop strategies that integrate
practices, policies, procedures and service levels throughout the
health System for the ultimate implementation of standardized
charging, billing and revenue management while staying within the
legal boundaries of compliance for the state and federal
The incumbent will be empowered to establish a continuous
improvement on processes that maximize technical resources, enhance
service delivery, standardize systems and effect appropriate cost
controls within the revenue cycle. He/she oversees primary areas,
each with a dedicated manager which include hospital
billing/follow-up, cash management, denials/ payment variance,
revenue integrity and customer service. This individual provides
leadership and management oversight for revenue cycle areas as
directed. He/she performs complex data analysis and makes
independent decisions within the scope of responsibility.
This leader Interacts with executives, other directors, and all
members of Revenue Cycle within WellStar Health System, including
leaders of health information management, corporate compliance,
accounting and medical group revenue cycle. External contacts
consist of patients and their families, insurance companies, state
and federal agencies, auditors, and vendors. Develops business
plans which align and integrate resources for service excellence,
employee engagement, and financial growth
Bachelor’s degree in business-related field
required. Master’s of Business Administration or Health
Required Minimum Experience: Minimum of ten (10)
years of experience in healthcare reimbursement or related field
which requires a demonstrated knowledge of hospital billing,
reimbursement and revenue management. Minimum of 7 years in a
management position or a combination of five (5) years of
experience managing a team directly and two (2) or more years of
experience significant project or functional leadership.
Required Minimum Skills: Strong interpersonal and
persuasiveness skills. Must be comfortable interacting with
physicians, administrators and all levels of management and Senior
Leadership. Strong leadership skills including the management of
multiple processes in separate and different cultures throughout
the health system. Strong performance skills and experience with an
emphasis on change management. The ability to develop consensus
from independent parties to achieve the overall goals of the health
Knowledge of state and federal regulations as they pertain to
billing processes and procedures.
Knowledge of insurance claim processing and
third-party reimbursement. Knowledge and detailed understanding of
all negotiated agreements. Knowledge of the principles of
Information Systems to effectively analyze and make decisions.
Skill in good oral, written, and interpersonal communication. Skill
in problem solving in a variety of settings. Skill in technical or
professional accounting. Skill in time management and project
Ability to work efficiently under pressure.
Ability to operate a computer and related applications. Advanced
proficiency in Microsoft Excel.
Ability to apply appropriate supervisory,
management and leadership techniques in an operational setting.
Ability to work independently and take initiative.
Ability to demonstrate a commitment to
continuous learning and to operationalize that learning.
Ability to deal effectively with constant
changes and be a change agent.
Ability to deal effectively with difficult
people and/or difficult situations.
Ability to willingly accept responsibility
and/or delegate responsibility.
Ability to set priorities and use good
judgment for self and staff.
Ability to effectively manage complex
Ability to interpret and ensure compliance
of complex vendor contractual agreements
appreciate all our team members do – for patients, the community
and one another.
to join us in our mission to
enhance the health and well-being of every person we serve.
In recognition of your hard work, we’re proud to offer
Wellstar Total Rewards. They’re special and unique benefits,
providing for your total well-being, including: Your
Wellness, Your Pay, Your Future, and Your
Make a difference in patients’ lives… and your own! Here, it’s more
than healthcare – it’s CareerCare!