Resident Services Specialist
Company: BH Management
Location: marietta
Posted on: May 3, 2021
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Job Description:
* 3 Weeks of Paid Time Off * Medical/ Dental/ Vision * 401(k) +
company match * Birthday Paid Day Off * BH Gives Back (Paid
Volunteer Time Off) * 12 Paid Holidays * BH Paid Leave * Sabbatical
* Education Reimbursement * Employee Assistance Program Resident Service Specialist The Resident Services Specialist is responsible for handling a
variety of general office duties along with managing and organizing
resident concierge services, greeting and directing future
residents and guests to the appropriate BH team members, and
assisting office team as needed. Exhibits strong commitment to the
service needs of the internal and external customer. Represents the
company in a professional and courteous manner. Essential Job Functions: * Provides effective customer service to all prospective
tenants, current residents and property staff by utilizing in-depth
knowledge of the property and its functions. * Maintains appearance
of leasing area and lobby. * Assisting with planning and
implementation special functions and resident activities. *
Maintains information concerning construction projects, rehab
upgrades, amenities, facilities, services and activities for the
community. * Handles appropriate check-in procedures for residents
and guests. * Communicates with residents regarding needs, and to
periodically follow up completed service requests. * General office
administrative duties including answering phones, emails, written
correspondence, and managing incoming mail for the property. *
Assist with leasing job duties, including touring prospective
residents and preparation of lease agreements, as directed to meet
business need. * Other duties as assigned. Minimum Qualifications/Skills: * High School Diploma/GED * Excellent customer service &
interpersonal skills * Basic computer knowledge/office equipment
skills * Excellent attention to details,
organizational/multi-tasking skills * Excellent communication
skills * Ability to thrive in a fast- paced environment * Ability
to work with a diverse group of people and customers * A valid
driver's license may be required * Where required by law, must have
state leasing license or ability to obtain the required license(s)
within the timeframe required by law Work Schedule: 8am-5pm, Monday-Friday (will vary based on
property needs). Physical Requirements/Environment: The physical requirements
described here are representative of those that must be met by an
employee to successfully perform the essential functions of this
job. This job generally operates in a professional office
environment, but may also occasionally operate in an outdoor
environment. While performing the duties of this job, employees
must be able to remain in a stationary position for long periods of
time, occasionally move about the office, constantly operate a
computer and other office equipment, communicate regularly and
effectively with others, both written and verbally, and may
occasionally lift up to 30 pounds. This position requires close visual acuity to perform an
activity such as preparing and analyzing data and figures, viewing
a computer terminal, and extensive reading. The ability and means to travel locally, overnight, in specific
regions or states via automobile and airplane may be required. Equal Opportunity Employer. Drug Free workplace. Employment
Offers are Contingent upon successful completion of a background
check and drug screen.
Keywords: BH Management, Marietta , Resident Services Specialist, Other , marietta, Georgia
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