Customer Service Representative

Company: Hire Dynamics
Location: Marietta
Posted on: May 3, 2021

Job Description:

Marietta, GA Order: 576713 Order Type : ContractToHIre Hire Dynamics is currently assisting a local client in their search to fill a Remote Customer Care Representative job in Atlanta, GA. As a Remote Customer Care Representative, you will be responsible for responding to customer inquiries over the phone, chat and email, actively listening to ensure understanding of their request or issue. Apply Now if you meet the qualifications listed below! Responsibilities for this Customer Care job include: Promote gas service to current and potential customers Respond to customer inquiries over the phone, chat and email, actively listening to ensure understanding of their request or issue Process service requests while adhering to established policies, procedures, and behaviors Professionally handle incoming calls, voice mails, emails and chat to ensure that customer issues are resolved both promptly and accurately Qualifications: Strong interpersonal skills Demonstrate excellent phone etiquette Ability to answer caller questions and the ability to problem solve Ability to sell products and/or services Works well independently and in a team environment Excellent listening, oral and written communication skills Detailed oriented; ability to multi-task and possess analytical skills Ability to navigate call center software, and enter appropriate information with speed and accuracy Ability to type a minimum of 35 words per minute Flexible with regards to work schedule (evenings and weekends maybe required) Awareness and understanding of various Call Center related software Remote Customer Care Representative: $15.00/hr Flexible to work 10:00AM to 7:00PM or 11:00AM to 8:00PM (weekend work required as needed) Must be in a environment to work from home Click on Apply Now to be considered for this Customer Care Representative job in Atlanta, GA or you can visit our website to search for other opportunities that are currently available.

Keywords: Hire Dynamics, Marietta , Customer Service Representative, Other , Marietta, Georgia