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Ping Application Support Engineer

Company: Mindlance
Location: Marietta
Posted on: January 15, 2021

Job Description:

Job Title Ping Application Support Engineer Job Description Advance your career with Mindlance! We have been connecting talented IT professionals with world-class companies since 1999. Mindlance is here to help you to find the perfect fit with just the right company. Currently, we are seeking a Ping Application Support Engineer for an exciting career growth opportunity. Make your next big career move with the kind of position that will allow you to be genuinely passionate about the work you do! Our recruiters will work closely with you to help you get the edge over the competition. Let Mindlance advocate for you - apply today! Job Requirements:Ping Application Support EngineerJob responsibilities:Will work as IAM support for Clients application teams using the Ping stackInvestigate issues and queries using the existing bodies of knowledgeManage customer expectations under high pressure situationsCommunicate frequently follow up with the customer by phone, email and internet meeting systemsContribute to knowledge baseUnderstanding of business processBe a guide, sharing knowledge, on-boarding and supporting other EngineersExperience with Ping suite of products including Ping Federate, Ping Access, Ping Directory, PingIDExperience with installation, integration and deployment of Ping Access and Ping Federate serversPing Application Support Engineer - Banking and Financial services - Information TechnologyBasic Qualifications for Consideration:Strong understanding of different operating systems such as UNIX / LINUX, WINtel, and AIXHands on scripting experience using shell, perl scripting languages to automate software builds, config management and other repeatable / scriptable processes such as server patching validationStrong working knowledge of SQL, DB2 and Oracle databasesExtensive knowledge on troubleshooting complex system issues with multiple influencing factorsTechnical propensity to thrive in a cutting edge technology environmentStrong Knowledge of Cloud Technology concepts, topologies and service models (PaaS, AWS)Experience with implementing micro services architecture and build/deploy automated, scalable and maintainable infrastructureExperience with SDLC, Agile development and Waterfall methodologiesSolid experience with monitoring systems such as Splunk, App DynamicsKnowledge of additional Security applications such as Centrify, CybrArk, Hypr, Yubikey are a plusBachelor's degree in Computer Science or related field5+ years IT experienceSDL2017

Keywords: Mindlance, Marietta , Ping Application Support Engineer, Other , Marietta, Georgia

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