Project Assistant, PRN
Company: WellStar Health System
Location: Marietta
Posted on: January 12, 2021
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Job Description:
At WellStar, we all share common goals. That's what makes us so
successful - and such an integral part of our communities. We want
the same things, for our organization, for our patients, and for
our colleagues. As the--most integrated healthcare provider--in
Georgia, this means we pride ourselves on investing in the
communities that we serve. We continue to provide innovative care
models, focused on improving quality and access to
healthcare.Responsibilities As a member of the Population Health
Management (PHM) Team, the Outpatient Case Management Resource
Coordinator will work closely with the leadership and case managers
in a supportive role. Performs clerical duties which includes,
setting up and preparing for meetings, taking meeting minutes,
creating PowerPoints and other documents using Microsoft office
programs. Will be responsible for setting up IT access and
onboarding documents of all new staff. Orders all office supplies
and manages invoices for payment. Will be the timekeeper and manage
kronos. Will assist the case managers to identify and coordinate
start to finish resources necessary to help patients manage their
healthcare needs in the community. Will assist with identifying
primary care physicians for unassigned patients, set up and
schedule follow up visits, ensure travel arrangements are made and
in place and set up medication assistance programs. Will track and
manage work list and files for case mangers as needed. Will track
SNF discharges and refer to OP case managers timely. Under
direction of the Case Manager, assists with routine referrals for
Post-Acute Care Services as well as schedule all necessary
appointments. Will work on care gap closure and onboarding of new
member to the PHM programs. Will work in a supportive role to
assist case managers with making timely follow up phone calls to
patients. Performs other duties as assigned. The goal of the PHM OP
Case Management team is to effectively manage patients on an
outpatient basis and during episodes of acute hospitalizations to
assure the appropriate level-of-care is provided, to prevent
inpatient re-admissions and ensure that the patients' medical,
environmental and psychosocial needs are met over the continuum of
care.Job Requirements:Required Minimum Education: Associate Degree
or Bachelors Degree in a related field highly preferred OR an
equivalent combination of education and experience. Required
Minimum Experience: A minimum of five (2) years customer service or
experience as office assistant. Experience working with data,
conducting simple analysis and maintaining spreadsheets. Proficient
with Microsoft office suite programs. Required Minimum Skills:
Excellent interpersonal communication, negotiation and conflict
management skills Flexible, open-minded and adaptable to change.
Strong organizational and time management skills, as evidenced by
capacity to prioritize multiple tasks and role components. Ability
to work independently and exercise and sound judgment in
interactions with physicians, payers, and patients/families Able to
work with people of all social, economics, and cultural
backgrounds. Ability to make routine decisions that usually have a
limited number of solutions. Ability to exercise judgment in
selection of the order of work assignments to meet clearly
established schedules. ADDITIONAL REQUIREMENTS: Customer service
experience _ Knowledge of customer service concepts and practice. _
Knowledge of privacy laws and regulations.
Keywords: WellStar Health System, Marietta , Project Assistant, PRN, Other , Marietta, Georgia
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