MariettaRecruiter Since 2001
the smart solution for Marietta jobs

Call Center Assistant

Company: CarMax
Location: Marietta
Posted on: November 20, 2020

Job Description:

7970 - Atlanta CEC - 5707 Peachtree Parkway, Norcross, Georgia, 30092

CarMax, the way your career should be!  Provide an iconic customer experience

As an associate at one of our Contact Centers, you?ll ensure we?re putting people first. You?ll handle a wide range of customer interactions and make it easy for them to buy and finance the right car for their needs, making their lives much easier. Whether you?re talking to a customer on the phone, working with them online, or answering their questions via text message, your care and empathy will give them the personalized experience they deserve.

What you will do ? Essential responsibilities

Connect with customers online and over the phone to answer customer questions, conduct follow ups, and confirm appointments to best support the customer

Triage incoming calls to the appropriate person or department to best assist the customer

Complete administrative tasks such as processing payments and updating information in our CarMax systems

Understand and adhere to company policies and procedures including collection policies/laws

Learn and succeed as part of a team

This is a high-energy environment where you will work as a team to meet goals. We?ll give you everything you need to be the best you can be. You will handle a wide range of customer interactions and make sure everything goes smoothly, so the ability to quickly build rapport with people and understand their needs is essential. We will work and learn as a team.

Qualifications and requirements

High school diploma, or equivalent to 1-month related experience

Thrive in a high energy and fast-paced environment

Speak and listen effectively with CarMax customers via phone or in writing

Strong written and verbal communication skills

Basic computer knowledge, including word processing and typing skills

Working conditions

Pleasant but noisy office environment

Flexible work hours with shifts that may include nights, weekends, and holidays

Wears CarMax clothing (acquired through the company) at all times while working in the store

Adhere to all CarMax policies including, but not limited to, Attendance, Proper Recording of Time, Asset Protection, EH&S (Environmental, Health & Safety), and Standards of Professional Appearance

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation?s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community.  We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application .

Keywords: CarMax, Marietta , Call Center Assistant, Other , Marietta, Georgia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Magic Private Tutoring Jobs Smyrna
Description: Company We are looking for students, professionals, retirees or anyone with a passion to share, to join the largest community of teachers worldwide If you have free time and want to share your (more...)
Company: Superprof-US
Location: Smyrna
Posted on: 11/27/2020

CDL-A Team Lease Purchase Truck Driver - $1.05-MILE BASE PAY!
Description: Call Today to Learn More About Our NO CASH DOWN Lease Purchase Program for Teams NEW - EAST/WEST DEDICATED ROUTES FOR TEAMS John Christner Trucking is moving critical fresh food loads to restock (more...)
Company: John Christner Trucking
Location: Cleveland
Posted on: 11/27/2020

Bollywood Dancing Private Tutoring Jobs Smyrna
Description: Company We are looking for students, professionals, retirees or anyone with a passion to share, to join the largest community of teachers worldwide If you have free time and want to share your (more...)
Company: Superprof-US
Location: Smyrna
Posted on: 11/27/2020


Piano Private Tutoring Jobs Smyrna
Description: Company We are looking for students, professionals, retirees or anyone with a passion to share, to join the largest community of teachers worldwide If you have free time and want to share your (more...)
Company: Superprof-US
Location: Smyrna
Posted on: 11/27/2020

Trigonometry Private Tutoring Jobs Smyrna
Description: Company We are looking for students, professionals, retirees or anyone with a passion to share, to join the largest community of teachers worldwide If you have free time and want to share your (more...)
Company: Superprof-US
Location: Smyrna
Posted on: 11/27/2020

Yoga Private Tutoring Jobs Smyrna
Description: Company We are looking for students, professionals, retirees or anyone with a passion to share, to join the largest community of teachers worldwide If you have free time and want to share your (more...)
Company: Superprof-US
Location: Smyrna
Posted on: 11/27/2020

Variant - CDL A Experienced Company Drivers
Description: INTRODUCING VARIANT BECAUSE YOU DESERVE MORE. DRIVE MORE 2,500 Miles Per Week On Average and Many Drive More EARN MORE Earn 11 More Than The Industry Average. LIVE MORE
Company: Variant
Location: Cleveland
Posted on: 11/27/2020

Guitar Private Tutoring Jobs Smyrna
Description: Company We are looking for students, professionals, retirees or anyone with a passion to share, to join the largest community of teachers worldwide If you have free time and want to share your (more...)
Company: Superprof-US
Location: Smyrna
Posted on: 11/27/2020

Gymnastics Private Tutoring Jobs Smyrna
Description: Company We are looking for students, professionals, retirees or anyone with a passion to share, to join the largest community of teachers worldwide If you have free time and want to share your (more...)
Company: Superprof-US
Location: Smyrna
Posted on: 11/27/2020

Spanish Private Tutoring Jobs Smyrna
Description: Company We are looking for students, professionals, retirees or anyone with a passion to share, to join the largest community of teachers worldwide If you have free time and want to share your (more...)
Company: Superprof-US
Location: Smyrna
Posted on: 11/27/2020

Log In or Create An Account

Get the latest Georgia jobs by following @recnetGA on Twitter!

Marietta RSS job feeds