Technical Support Technician - Onsite

Company: Viva USA Inc.
Location: Atlanta
Posted on: May 9, 2025

Job Description:

Title: Technical Support Technician - Onsite

Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.













Mandatory skills:


Operational support, Technical support,
medical,
customer service,
computer,
Troubleshooting, Listening













Description:

Medical background preferred.
Candidates must have strong attention to detail, be able to exercise patience while working with patients/customers, multi tasking ability, and excellent customer service skills.
Supporting client group.
Technical support role.
Patients call in center.
Can be high volume at times.
Listening and computer skills necessary.
Troubleshooting skills.
Med background not necessary but preferred.
Bachelor's preferred.
1-2 years exp or Associates with 3-5 exp will work.
Operational support background (sales/tech support) will work in lieu of medical exp.
Full training will be provided.
Candidates who are flexible, detail oriented, good at multi-tasking, able to succeed in a fast paced environment are highly desirable.
Technical aptitude also highly desirable.

Notes:
Candidates should be prepared to be 100% onsite.
This is not a remote position and will be in the office Monday - Friday.
8a-5p













VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at hr@viva-it.com for any complaints, comments and suggestions.




Contact Details :

Account co-ordinator: Dinesh Kumar Udaya Kumar, Phone No: (847) 461-3640, Email: staffing10@viva-it.com

VIVA USA INC.
3601 Algonquin Road, Suite 425
Rolling Meadows, IL 60008
staffing10@viva-it.com - http://www.viva-it.com

Keywords: Viva USA Inc., Marietta , Technical Support Technician - Onsite, IT / Software / Systems , Atlanta, Georgia