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Sr System Administrator Epic

Company: WellStar Health System
Location: Marietta
Posted on: January 5, 2022

Job Description:

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Responsibilities Principal point of contact and the prime source of technical knowledge for supporting Epic Client Systems and other related third-party infrastructure running Microsoft Windows/UNIX/LINUX/AIX operating systems. These systems host software applications that are critical components in the delivery of patient care across the continuum. This includes having an advisory role for new purchases, hands-on technical assistance for end users, installation, and maintenance, and upgrading of software and licensing. Provides guidance to other System Administrators for supporting Epic and related third party infrastructure. Responsible for meeting the goals set in Information Technology (IT) Infrastructure Support Service Level Agreements.

Job Requirements:
Required Minimum Education :
High School Diploma or equivalent required. Bachelor of Computer Science, Information Systems or related field preferred. Ten (10) years of equivalent work experience in-lieu of education will be considered.

Required Minimum Experience:
Candidates must have a minimum of 8+ years of experience in the deployment and management of EHR and IT Systems.
5+ years experience in customer (internal or external) facing support roles

Required Minimum Certification :
Certified in Epic Client Systems Manager (ECSM)
One additional IT related certification (A+/Network+/Microsoft/VMware/Citrix)

Required Minimum Skills :
8+ years experience working with Microsoft Office
Understanding of database structure
Solid critical thinking skills
Ability to identify issues, prioritize and problem solve to resolution
Superior communication and customer service abilities
Team player with the willingness/ability to work in a collaborative environment
Break-fix and maintenance of Epic Windows applications
Work with other Windows, storage and network administrators to troubleshoot and resolve issues
PowerShell/VBscript scripting experience preferred
Ability to manage multiple tasks and work under pressure
Experienced in handling security, backups and recovery
Handle 24x7 on-call support on rotational basis and willingness to carry a pager
Experience with EMC SAN Storage systems and EMC Control Center; familiarity with industrial best practices on network, data replication, security, and data exchange. Enterprise Architecture Design- MS SQL, Oracle, XML, and LDAP experience highly desired.
Extremely detail-oriented and able to follow standard methodologies for troubleshooting and development.

Keywords: WellStar Health System, Marietta , Sr System Administrator Epic, IT / Software / Systems , Marietta, Georgia

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