Clinical Trainer

Company: Summit Health CityMD
Location: Atlanta
Posted on: April 7, 2026

Job Description:

About Our Company We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical , Village Medical at Home , Summit Health , CityMD , and Starling Physicians . When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care. Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com. Job Description This role includes 50% travel between locations within the Metro Atlanta area . At VillageMD, we're looking for a Clinical Trainer to help us transform the way primary care is delivered and how patients are served. As a national leader at the forefront of healthcare, we've partnered with many of today's best primary care physicians. We're equipped with the latest digital tools. Empowering them with proven strategies and support. Inspiring them with better practice and consistent results. We’re creating care that's more accessible. Effective. Efficient. With solutions that are value-based, physician-driven, and patient-centered. To accomplish this, we're looking for individuals who share our sense of excellence, are ready to embrace change, and never settle for the status quo. Individuals who have the confidence to lead but the humility to never stop learning. Could this be you? As an integral member of the VillageMD team, you will enable our ability to deliver and execute role-based onboarding and training initiatives for clinical staff and providers at Village MD. The Clinical Trainer , will provide training and at the elbow support of new team members using a consistent approach and standard of care. In addition, you will partner with operational/clinical leaders to plan, develop, implement, and evaluate regional-specific training standards for the Georgia Market . You will work closely with business partners to appropriately deliver, evaluate, and refine our programs with a focus on quality and speed to productivity. This role includes 50% travel between locations within the Metro Atlanta area . How you can make a difference Facilitating in-person and virtual based courses and programs, for all staff and management team members. Provide coaching and feedback during and after training programs as well as throughout the initial 90-day review period to new staff members. Conduct training needs assessments to identify skill gaps and training requirements within the organization. Assist in designing and developing creative, high-quality, interactive ILT (Instructor Lead Training) and VILT (Virtually Instructor Led Training) experiences. Manage the creation and implementation of agendas and lesson plans, facilitator presentations and guides, participant workbooks, practical activities, handouts, scheduling and coordination and post-training evaluations. Analyze and assess learning and development needs within a specific region/role and evaluate and enhance course content and materials, based on objective data and through various feedback channels. Understand workflow, policies, and procedures related to clinical and non-clinical associates and work with Subject Matter Experts to ensure the most current information is being conveyed. Complies with policies and procedures regarding EMR change management for configuration updates and tracking. Participates in Super User Community and must maintain certification. Skills for success The ability to travel, when requested/needed, to meet patient and provider needs in our service area Knowledge and experience applying adult learning principles to design, implement and deliver learning solutions. Instructional design and curriculum development skills. Proficiency in conducting needs assessments and analyzing training data. Strong attention to detail and ability to create engaging and effective training materials. Must be able to manage multiple tasks/projects simultaneously within flexible time frames . A high level of personal accountability and ability to work independently. Ability to be flexible in an ambiguous and dynamic environment. Strong communication and relationship skills with demonstrated success training new team members on the required clinical workflows, processes, and clinical practices to integrate successfully. Comfort with data can leverage reporting and metrics to evaluate the efficacy of training and support approaches, as well as identify skills gaps. Ability to build and maintain strong relationships with clinical and non-clinical staff in their use of the EMR to advance workflows to optimal efficiency that reflects best practices set by the Clinical Operations team. Acting as a role model of culture; demonstrating professionalism in all providers, patient, and team member interactions; a true ambassador for the Village Medical brand. Experience to drive change. Bachelor’s degree in organizational development, business, education, or related field preferred or 3 years of healthcare/training experience 3 years of learning and development experience; building of role-based curriculums 2 years of experience developing and implementing successful, enterprise-wide organizational learning and development programs, preferably in a healthcare, biotech, or pharma environment. 2 years of experience in instructional design/course development Minimum 3 years of EMR experience (Athena experience strongly preferred) Appropriate working knowledge of the Microsoft Suite of products, specifically Outlook, Word, Excel, and PowerPoint About Our Commitment Total Rewards at VillageMD Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan. Equal Opportunity Employer Our Company provides equal employment opportunities ( EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws. Safety Disclaimer Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/ .

Keywords: Summit Health CityMD, Marietta , Clinical Trainer, Human Resources , Atlanta, Georgia