Guest Relations Team Member - $11/hr.
Company: White Water Atlanta
Location: Marietta
Posted on: April 10, 2025
Job Description:
What's In It For YouFree tickets for your family &
friends!Promotion opportunities!Scholarship opportunities!Exclusive
employee parties, events, giveaways, discounts, and more!Free
access to Atlanta area attractions and other regional theme
parks!Job and Career Building SkillsFlexible schedulingJOB SUMMARY:
This position is responsible for providing support to ticket
operations. You will handle guest complaints, handle mobile and
credit/debit payments, sell appropriate park admissions media, and
distribute tickets and media as applicable.Essential
Responsibilities Include:
- Comply with proper with debit/credit and mobile payment
procedures
- Provide accurate information to Guests and assist Season Pass
and Membership holders.
- Assist Group Sales and Marketing in specialized ticketing to
include: Other park promotions, upgrades, etc.
- Utilize POS system and season pass administration system to
sell tickets and lookup season pass and membership
information.
- Answer the phone in a timely manner and assist the guests with
any park information they request.
- Handle various ticket transactions with and without
coupons.
- Ensure guest safety and satisfaction in their stay at Six
Flags.
- Resolve Guest concerns that may arise on a daily basis
- Ensure standards of performance for all areas within their
responsibilities are met.
- Respond to any emergency situation in the area and maintain
control until an area supervisor arrives.
- Ensure that image, cleanliness, and courtesy standards
requirements are met.
- Other duties as assigned.Payrate: $11/hr MINIMUM
QUALIFICATIONS:
- At least 18 years of age
- Must react well in stressful and emergency situations.
- Able to work efficiently in a fast-paced environment.
- Willing to actively engage guests.
- Must have excellent customer service skills.
- Able to communicate effectively in the English language,
including the ability to read and speak.
- Available to work flexible hours at night and on weekends.
- Requires frequent kneeling, manual dexterity, gross motor
skills, and color definition.
- Must be able to stand/walk for up to 6 hours at a time and as
many as 14 hours a day.
- Must be able to walk over 3 miles per day over various
surfaces.
- Must be able to lift and carry 25 lbs over 25 feet over various
surfaces.
- Must be able to lift and lower 5 lbs above shoulder level.
- Must be able to climb a stepladder up to 6 feet in height.
ADDITIONAL PREFERRED QUALIFICATIONS:
- React well in stressful and emergency situations.
- Possess above average communication skills.
- Work efficiently in a fast-paced environment.
- Be safety conscious, while also outgoing with a friendly
demeanor.
- Be willing to actively engage guests. PHYSICAL REQUIREMENTS:
- Must be able to walk and stand for up to 4 hours at a time.
Applicants must be capable of lifting and carrying up to 75 pounds,
and able to operate a motor vehicle.Six Flags is a Drug and
Smoke-Free Equal Opportunity Employer
Keywords: White Water Atlanta, Marietta , Guest Relations Team Member - $11/hr., Human Resources , Marietta, Georgia
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