Guest Relations Team Member - $11/hr.

Company: White Water Atlanta
Location: Marietta
Posted on: April 10, 2025

Job Description:

What's In It For YouFree tickets for your family & friends!Promotion opportunities!Scholarship opportunities!Exclusive employee parties, events, giveaways, discounts, and more!Free access to Atlanta area attractions and other regional theme parks!Job and Career Building SkillsFlexible schedulingJOB SUMMARY: This position is responsible for providing support to ticket operations. You will handle guest complaints, handle mobile and credit/debit payments, sell appropriate park admissions media, and distribute tickets and media as applicable.Essential Responsibilities Include:

• Comply with proper with debit/credit and mobile payment procedures
• Provide accurate information to Guests and assist Season Pass and Membership holders.
• Assist Group Sales and Marketing in specialized ticketing to include: Other park promotions, upgrades, etc.
• Utilize POS system and season pass administration system to sell tickets and lookup season pass and membership information.
• Answer the phone in a timely manner and assist the guests with any park information they request.
  • Handle various ticket transactions with and without coupons.
  • Ensure guest safety and satisfaction in their stay at Six Flags.
  • Resolve Guest concerns that may arise on a daily basis
  • Ensure standards of performance for all areas within their responsibilities are met.
  • Respond to any emergency situation in the area and maintain control until an area supervisor arrives.
  • Ensure that image, cleanliness, and courtesy standards requirements are met.
  • Other duties as assigned.Payrate: $11/hr MINIMUM QUALIFICATIONS:
    • At least 18 years of age
    • Must react well in stressful and emergency situations.
    • Able to work efficiently in a fast-paced environment.
    • Willing to actively engage guests.
    • Must have excellent customer service skills.
    • Able to communicate effectively in the English language, including the ability to read and speak.
    • Available to work flexible hours at night and on weekends.
    • Requires frequent kneeling, manual dexterity, gross motor skills, and color definition.
    • Must be able to stand/walk for up to 6 hours at a time and as many as 14 hours a day.
    • Must be able to walk over 3 miles per day over various surfaces.
    • Must be able to lift and carry 25 lbs over 25 feet over various surfaces.
    • Must be able to lift and lower 5 lbs above shoulder level.
    • Must be able to climb a stepladder up to 6 feet in height. ADDITIONAL PREFERRED QUALIFICATIONS:
      • React well in stressful and emergency situations.
      • Possess above average communication skills.
      • Work efficiently in a fast-paced environment.
      • Be safety conscious, while also outgoing with a friendly demeanor.
      • Be willing to actively engage guests. PHYSICAL REQUIREMENTS:
        • Must be able to walk and stand for up to 4 hours at a time. Applicants must be capable of lifting and carrying up to 75 pounds, and able to operate a motor vehicle.Six Flags is a Drug and Smoke-Free Equal Opportunity Employer

Keywords: White Water Atlanta, Marietta , Guest Relations Team Member - $11/hr., Human Resources , Marietta, Georgia