PAS Oncology Financial Navigator
Company: WellStar Health System
Location: Marietta
Posted on: June 24, 2022
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Job Description:
OverviewHow would you like to work in a place where your
contributions and ideas are valued? A place where you can serve
with compassion, pursue excellence and honor every voice? At
Wellstar, our mission is simple, yet powerful: to enhance the
health and well-being of every person we serve. We are proud to
have become a shining example of what's possible when the brightest
professionals dedicate themselves to making a difference in the
healthcare industry, and in people's lives.ResponsibilitiesThe
Oncology Financial Navigator is responsible for assisting patients
to access financial resources. Serves as a liaison between NGOC,
Infusion Therapy and Radiation Oncology Departments.Coordinates
full patient financial counseling, education & referrals, employs
and completes all patient liability collection escalations through
proper collection of all estimated patient liabilities, including
co-payments and unmet deductibles before, during and after time of
service.Promotes excellent customer service and strong
communication skills to assist patients to access financial
resources. Submit applications for PAPs and determines eligibility
for any Federal, State, or internal healthcare assistance programs.
Evaluate patient insurance benefits and counsel patients on
financial matters, including benefits, financial support, drug
assistance, co-pay assistance and other assistance programs.
Handles inquiries from customers regarding any aspect of services
received or status of accounts.Verifies and post transactions.
Follows established procedures for processing receipts, cash, etc.
Sorts and files various documents. Establishes financial
arrangements to reduce financial risk for WHS, helping to ensure
that Wellstar is reimbursed for its services.Has functional
knowledge of patient access and billing operations in the
specialized field of medical oncologyP.A.S. Certification is
Required To ApplyMinimum Certification: Certified Revenue Cycle
Representative* (CRCR)*CPAR or CHAA are acceptable minimum
certification to start and CRCR must be obtained within 120 days of
hire.Shift: Mon-Fri 8:00a - 4:30pQualificationsRequired Minimum
Education: High School Diploma (HSD) or General Educational Diploma
(GED)Preferred Minimum Education: Associates DegreeRequired Minimum
Experience: Must possess at least one year of healthcare experience
in Patient Access Services, Practice Operations, or Patient
Financial Services. Bachelor's degree or higher may substitute for
experience.Preferred Minimum Experience: 2 years of related
experience in a healthcare setting. At least one year in a
healthcare setting performing financial counseling or functions
consistent with preservice operations including healthcare
collections.Required Minimum Skills: Effective communication skills
(both written and verbal) with the ability to communicate with
various members of the healthcare team. High attention to detail,
self-directed and a positive attitude are essential. Effective
problem solving and critical thinking skills. Typing or data entry
competency of at least 40 words/minute. Cash handling and
balancing. Demonstrated professionalism, effective communication
skills and active listening skills.Working knowledge of patient
registration systems and intermediate Microsoft Office Suite are
preferred. Epic experience preferred.Preferred Skills: Knowledge of
medical terminology, CPT codes, HCPCS & ICD-10 codes. Detail
understanding and interpretation of Explanation of Benefit's
(EOBs).Required Minimum Certification: Certified Revenue Cycle
Representative* (CRCR).*CPAR or CHAA are acceptable minimum
certification for hire, and CRCR must be obtained within 120 days
of hire.Other: Mandatory completion of:Patient Access Services
(PAS) Operations Onboarding Training followed by a minimum passing
score of 90% on final exam within 45 days of hire. Staff who do not
pass will no longer meet the minimum requirement and will
subsequently have the option to meet with the Talent Acquisition
Specialist to assess other positions available within the health
system.PAS employees who successfully complete the PAS onboarding
exam will have the option to progress through enrollment to the WHS
Enterprise Membership - HFMA Certification program, subject to PAS
leadership approval. -We'd like to invite you on a career journey
like no other! In return for your contributions, we'll help you
make the most of all life's moments - on and off the job. Wellstar
Total Rewards is designed to provide for your total well-being,
including: -Your Wellness, -Your Pay, -Your Future, -Your Joy. - We
think it's pretty simple - we care for our team members and our
team members care for the community. Make a difference in patients'
lives--- and your own! Here, it's more than healthcare - it's
CareerCare!
Keywords: WellStar Health System, Marietta , PAS Oncology Financial Navigator, Healthcare , Marietta, Georgia
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