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Medical Front Desk Representative

Company: Eye Consultants of Atlanta PC
Location: Marietta
Posted on: May 9, 2022

Job Description:

Job DescriptionPosition Overview: Greets patients when they arrive, gathers appropriate demographics and insurance information. Collects due balances, posts and balances a daily payment batch. Schedules appointments and answers telephones. Answers patient questions and provide assistance when necessary.Responsibilities: Check In:

  • Gather patient demographics, insurance information and enter into NextGen.
  • Scan appropriate documents into EMA.
  • Verify insurance benefits and eligibility.
  • Collect outstanding balances, deductibles, copays due at the time of check in.
  • Perform a variety of clerical duties.Check Out:
    • Schedule patient's follow up appointment.
    • Collect outstanding balances, deductibles, copays due at the time of check out.
    • Accurately post payments and provide receipts to patients.
    • Balance individual daily receipts and money collected with daily batch postings and Phreesia reconciliation report.
    • Perform other duties as assigned or requested.Appointment Scheduling:
      • Answer multi-line phones and handle the patient's needs or direct to the appropriate party.
      • Call patients to remind them of upcoming appointments.
      • Schedule new, follow-up appointments and adjust existing appointments.
      • Respond to voicemails in a timely manner.
      • Maintain schedule templates for multiple doctors.Qualifications:
        • Excellent communication, organizational and time management skills.
        • Customer service, computer, and telephone skills.
        • Meticulous attention to detail.

Keywords: Eye Consultants of Atlanta PC, Marietta , Medical Front Desk Representative, Healthcare , Marietta, Georgia

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