Medical Front Desk Representative

Company: Eye Consultants of Atlanta PC
Location: Marietta
Posted on: May 9, 2022

Job Description:

Job DescriptionPosition Overview: Greets patients when they arrive, gathers appropriate demographics and insurance information. Collects due balances, posts and balances a daily payment batch. Schedules appointments and answers telephones. Answers patient questions and provide assistance when necessary.Responsibilities: Check In:

• Gather patient demographics, insurance information and enter into NextGen.
• Scan appropriate documents into EMA.
• Verify insurance benefits and eligibility.
• Collect outstanding balances, deductibles, copays due at the time of check in.
• Perform a variety of clerical duties.Check Out:
  • Schedule patient's follow up appointment.
  • Collect outstanding balances, deductibles, copays due at the time of check out.
  • Accurately post payments and provide receipts to patients.
  • Balance individual daily receipts and money collected with daily batch postings and Phreesia reconciliation report.
  • Perform other duties as assigned or requested.Appointment Scheduling:
    • Answer multi-line phones and handle the patient's needs or direct to the appropriate party.
    • Call patients to remind them of upcoming appointments.
    • Schedule new, follow-up appointments and adjust existing appointments.
    • Respond to voicemails in a timely manner.
    • Maintain schedule templates for multiple doctors.Qualifications:
      • Excellent communication, organizational and time management skills.
      • Customer service, computer, and telephone skills.
      • Meticulous attention to detail.

Keywords: Eye Consultants of Atlanta PC, Marietta , Medical Front Desk Representative, Healthcare , Marietta, Georgia