Director, Commercial Practice, Visa Consulting & Analytics
Company: Visa
Location: Atlanta
Posted on: April 23, 2024
Job Description:
Company DescriptionVisa is a world leader in payments and
technology, with over 259 billion payments transactions flowing
safely between consumers, merchants, financial institutions, and
government entities in more than 200 countries and territories each
year. Our mission is to connect the world through the most
innovative, convenient, reliable, and secure payments network,
enabling individuals, businesses, and economies to thrive while
driven by a common purpose - to uplift everyone, everywhere by
being the best way to pay and be paid.Make an impact with a
purpose-driven industry leader. Join us today and experience Life
at Visa.Job DescriptionVisa Consulting and Analytics (VCA)drives
tangible, impactful and financial results for Visa's network
clients, including both financial services and merchants. Drawing
on our expertise in strategy consulting, data analytics, brand
management, marketing, operational and macroeconomics, Visa
Consulting and Analytics solves the most strategic problems for our
clients.The NA Consulting Practice within VCA provides consulting
and solution services for Visa's largest issuers in the
UnitedStates. We apply deep expertise in the banking, payments &
analytics industry to assist clients with their key business
priorities, drive growth and improve profitability. TheVCA team
provides a comprehensive range of consulting services to deliver
solutions that address unique challenges in areas such as improving
profitability, strategic growth, customer experience, digital
payments and managing risk.The VCA team is looking for a Director
to join our commercial consulting practice and an expert in
commercial card payments. The potential candidate will be
responsible for selling, delivering and implementing projects and
solutionswith US Financial Institutions / Issuing Banks and
Fintechs. This person will develop initiatives to promote
sustainable and profitable growth, thereby ensuring that Visa is
both,thepreferred brand and unique business partner.Most
engagements are focused on developing strategies for our commercial
card issuing clients e.g. market penetration strategies,
profitability analysis, segmentation, growth, product development,
program launch, customer acquisition, customerlife cycle
optimization, retention & enhancements .Specific responsibilities
include:
- Create a deep understanding of client needs, market conditions,
and industry trends and align consulting offerings that are
commercially viable, in strong partnership with our VCA segment
leads and account executives.
- Develop commercial industry insights and best practices to
enhance consulting practice knowledgebase and deliver expertise to
clients
- Proactively engage with Visainternal teams in regular strategic
& planning discussions
- Collaborate with Visa account executives and other VCA
colleagues to cultivate and manage a pipeline of commercial
engagement opportunities with the largest NA banks.
- Lead and/or serve as a subject matter expert on commercial
payment related consulting engagements.
- Create new approaches, toolkits, and best practice documents
that can be leveraged across VCA.
- Develop enduring relationships with clients and colleagues
across Visa.
- Participates in consulting initiatives and contributes to
engagements by identifying potential opportunities, providing
commercial payment expertise and industry knowledge to our Issuing
partners.
- Develop frameworks, approaches, solutions and recommendations
that effectively and efficiently address the most impactful
opportunities and challenges.
- Build solutions and actionable insights that will help clients
to grow their portfolios and customer engagement in their core
business
- Partner with peers in other functional areas (marketing, sales,
risk, innovation) and across global regional teams to execute
projects in ways that leverage the breadth and depth of Visa's
resources
- Produce insights, analyses and recommendations to improve
client performance, boost growth, drive understanding of client
issues and provide strategic guidance for client priorities across
the verticals and segments
- Build new scalable solutions, toolkits, best practice documents
and consulting approach that can be applied across VCA
practiceIncumbents applying for the role should be self-motivated,
highly energized, detail-oriented individuals who will deliver
strategic thought leadership, problem diagnostics and high impact
solutions to clients support the growth and performance. Candidates
must be able to develop enduring, strategic relationships with
internal and external clients and across the Visa organization.
This is an individual contributor role, with potential for direct
reports. This role can be based in one of the following offices:
Ashburn VA, Washington DC, Atlanta GA andreporting into a Senior
Director within VCA.This is a hybrid position. Hybrid employees can
alternate time between both remote and office. Employees in hybrid
roles are expected to work from the office 2-3 set days a week
(determined by leadership/site), with a general guidepost of being
in the office 50% or more of the time based on business
needs.QualificationsBasic Qualifications:
- 10 or more years of work experience with a Bachelor's Degree or
at least 8 years of work experience with an Advanced Degree (e.g.
Masters/ MBA/JD/MD) or at least 3 years of work experience with a
PhDPreferred Qualifications:
- 12 or more years of work experience with a Bachelor's Degree or
8-10 years of experience with an Advanced Degree (e.g. Masters,
MBA, JD, MD) or 6+ years of work experience with a PhD
- Knowledgeable of the business needs of commercial card
customers and their suppliers, e.g., payables and receivables
practices and challenges
- Well-informed on best practices to meet customer needs across
the commercial card customer lifecycle and functional areas in
banking, e.g., customer acquisition, cross-sell, underwriting,
implementations / onboarding, account management, supplier
enrollment, and customer retention
- Relevant commercial card experience at US Financial Institution
or consulting firm
- Experience working with financial indicators to measure
business performance. Significant focus on impacting ROI
- Self-motivated, results oriented individual with the ability to
handle numerous projects concurrently
- Knowledge and understanding of banking operations and/ or
payment schemes, including products & services, business systems
and processes, marketing initiatives and card issuing
experience
- Excellent communication, story-telling and presentation
skills
- Team player
- Technology mindset, curious, up-to-date with digital trends and
applicationsAdditional InformationWork Hours: Varies upon the needs
of the department.Travel Requirements: This position requires
travel5-10% of the time.Mental/Physical Requirements: This position
will be performed in an office setting. The position will require
the incumbent to sit and stand at a desk, communicate in person and
by telephone, frequently operate standard office equipment, such as
telephones and computers.Visa is an EEO Employer. Qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, national origin, sexual orientation,
gender identity, disability or protected veteran status. Visa will
also consider for employment qualified applicants with criminal
histories in a manner consistent with EEOC guidelines and
applicable local law.Visa will consider for employment qualified
applicants with criminal histories in a manner consistent with
applicable local law, including the requirements of Article 49 of
the San Francisco Police Code.U.S. APPLICANTS ONLY: The estimated
salary range for a new hire into this position is 150,400 to
230,850 USD per year, which may include potential sales incentive
payments (if applicable). Salary may vary depending on job-related
factors which may include knowledge, skills, experience, and
location. In addition, this position may be eligible for bonus and
equity. Visa has a comprehensive benefits package for which this
position may be eligible that includes Medical, Dental, Vision, 401
(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness
Program.
Keywords: Visa, Marietta , Director, Commercial Practice, Visa Consulting & Analytics, Executive , Atlanta, Georgia
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