Baseball Manager of Operations - Marietta, GA
Company: D-BAT Atlanta
Location: Marietta
Posted on: June 20, 2022
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Job Description:
The Baseball Manager of Operations position is a full-time,
salaried role that works in coordination with the mission of D-BAT
Baseball & Softball Academy. D-BAT's mission is to provide quality
instruction to enhance the baseball and softball experience for
players at all levels from Little League to the collegiate and
professional levels. The ideal candidate for this position is a
highly motivated person who loves the game of baseball and is
looking to make or continue a career in the sport. We are looking
for a passionate and engaged leader who is excited about leading
teams and coaching up individuals to get the most out of their
players and coaches. Job Functions: + Keeping training 4 days a
week - (80% of high goal) + Administrative Meetings + 1-on-1
Performance reviews + 1-on-1 Methodology and Instructional Coaching
+ Conduct weekly team meetings on goals and objectives +
Responsible for overall revenue targets for the baseball business
line + Sales + Weekly meeting with the General Manager on goals +
Provide coaching on rebooking and booking clients in advance +
Initiate calls as necessary to clients that are not booked out or
rebooked for a session + Build partnerships and new opportunities
laid out by the General Manager + Attendance at Partnership Events
+ KPI's + Performance KPI's + Individual lesson hours + 60 hours
month + 50 hours month + 40 hours month + Team promo conversion to
paid + 70% of promos converted into paid is the goal + Lesson
revenue to goal + % of actual revenue compared to target goal +
Team rebooking + Total rebooking percentage of 85% or higher +
Lessons Booked out next 4 weeks 85% of 4 week goal + Overall
Monthly D-BAT Revenue (all Baseball & Softball Revenue Streams)
Goal + Bonus KPI's + Overall Monthly D-BAT Revenue (all Baseball &
Softball Revenue Streams) Goal (100%) Responsibilities: Customer
Experience/Instructional Quality + Work with the General Manager to
implement customer surveys both electronic and paper format to
obtain customer feedback on instructional quality + Implementing
technology into our lessons included but not limited to video
analysis + Ensuring the facility conducts 100 free promos per month
(25 weekly) People- Team management- Performance + Onboard new
instructors to ensure early success + Train all instructors on new
processes, procedures, and technology including but not limited to
Mindbody, rebooking processes, Mindbody App, etc. + Mentor
Instructions to improve instructional quality, rebooking rates, and
other qualitative and quantitative measurements + Evaluate and
recommend new equipment procurement to increase instructional
quality + Conduct regular evaluations of every instructor for both
qualitative and quantitative measurements to improve performance +
Make recommendations on all instructor personnel decisions- hiring
and separation + Oversee scheduling of instructors to optimize
utilization of the cages and equipment. Servicing Demand- Goal
achievement (Sales and Marketing) + Participate in weekly meeting
with General Manager and Area Manager to discuss goals and
performance trends + Review calendar to determine upcoming
partnership events to determine marketing strategy Partnership
Execution/Liaison + Be a direct link between the General Manager
and on site personnel for all outside events + Coordinate all
staffing needs for events put on outside the facility + Verify that
all equipment and items needed are secured to successfully run any
and all outside the facility events. Total Baseball
Responsibilities- Camp, Machines, Lessons, Team Lessons, Cage
Rentals, Clinics,and Birthday Parties + Servicing machines and
maintaining a regular PM program + Scheduling team events +
Maintaining proper staffing levels for birthday parties, camps, and
clinics + Working through existing partnerships to maximize cage
rental revenue. Hiring, Interviewing, Coaching, & Teaching + Make
recommendations on all instructor personnel decisions- hiring and
separation + Responsible for training and session development of
all baseball instructors within the facility. Experience Fit: +
College or professional playing experience + Advanced understanding
of best training practices + Able to communicate clearly and
effectively to a variety of audiences + Lesson planning,
development and execution + Experience giving one on one lessons or
coaching within a baseball camp environment + Team coaching
experience Culture Fit: + Passion for baseball, softball, or speed
and agility, that is contagious + Positive attitude and a team
player + Master communicator and leader + Able to work well in a
team environment + Willingness to learn: An individual that is
teachable, coachable, moldable, and a continuous learner + High
character individual that is good at relationship building, is
growth-oriented and enjoys working with youth ballplayers
Communication and Technical Skills: + Excellent communication
skills + Knowledge on multiple technological platforms including
MBO + Deep understanding of Baseball or Softball rules and
regulations + Ability to use technology to help himself become more
efficient and effective in maintaining his relationships with
clients AT TOCA/DBAT we live the motto "Everyone Plays". As an
Equal Employment Opportunity employer, we do not discriminate based
upon race, religion, color, national origin, gender (including
pregnancy, childbirth, or related medical conditions), sexual
orientation, gender identity, gender expression, age, status as a
protected veteran, status as an individual with a disability, or
other applicable legally protected characteristics. Powered by
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Keywords: D-BAT Atlanta, Marietta , Baseball Manager of Operations - Marietta, GA, Executive , Marietta, Georgia
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