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Project Manager at SugarCRM in Remote

Company: SugarCRM
Location: Marietta
Posted on: January 13, 2022

Job Description:

As a member of Sugar's Professional Services organization, the Project Manager (PM), will be perform a critical role working with customers to define and align business needs with product capabilities. The PM works closely with customer stakeholders to understand customer business needs and goals, define process best practices, capture business needs and enable the needs/requirements into the SugarCRM product. Throughout the course of an implementation, the PM will work within the SugarCRM Professional Servicers project team as the project leader and functional expert, ensuring deliverables are of the highest quality and representing the business in designing and defining the SugarCRM solution. Impact you will make in the role: Represent Sugar PS as the project and functional leader Work with customer teams to define requirements for the project. Lead requirements/discovery workshops Coordinate and manage customer and Sugar resources and work deliverables. Work across the SugarCRM organization to ensure customer needs and deliverables are met Work collaboratively with product management, engineering, support, account management and other members of the Sugar PS organization Develop deep understanding of CRM best practices Develop deep expertise of the SugarCRM product Work with customer to prioritize project requirements and deliverables Communicate customer priorities to Core product management for inclusion in Core product roadmap Coordinate work effort with Solution Architect, Business Analysts, Developers, QA, Product Owners, and members of the customer and partner project team Perform as a thought leader within PS, constantly looking to improve how projects are delivered Expertise you will bring in: Deliver extraordinary customer relationships Strong background of career and academic achievement Minimum BS in Engineering, Math or Computer Science; MS/MBA preferred 5+ years of experience in large customer professional services engagements with Business Analysis and Project Management responsibility Experience working with global and offshore teams Strong track record of career and professional achievement. Strong process thinker with the ability to synthesize and communicate complex thoughts and concepts Must be goal-driven, a self-starter able to thrive in a fast paced environment Excellent communicator (written and verbal) with ability to maintain open communication with all levels of the organization. Comfortable leading discussions and working at the executive level Strong understanding of enterprise software and enterprise software implementation/projects. CRM or ERP Strong understanding of implementation methodology and practices - Agile, SCRUM, SDLC, etc Experience facilitating requirements sessions with business users, IT and senior management Strong experience with business process definition and design Experience estimating work effort and in contracting (SOW, change orders, etc.) Experience creating detailed project documents - project plan, functional design, use cases, test plans, etc Experience managing projects - timeline, resources and financialsSalary Range: $80K -- $100K *Minimum QualificationBusiness Project Management, Business Analysis

Keywords: SugarCRM, Marietta , Project Manager at SugarCRM in Remote, Executive , Marietta, Georgia

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