Manager, Bad Debt Management

Company: WellStar Health System
Location: Marietta
Posted on: November 17, 2021

Job Description:

Overview How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Responsibilities The Manager Bad Debt Management is responsible for managing the daily operations of the hospital and physician based Bad Debt Management department. Providing direction to ensure timeframes are met for bad debt placement files and ensure daily processes and reports are completed in a timely manner. Coordinates staff training and quality assurance. Completes and maintains policies and procedures. Completes and reviews productivity and departmental reports. Management skills are required in the daily operations of assigned area and in the supervision of subordinate staff. It is imperative to maintain a good working relationship with management, staff, and external contacts such as insurance representatives. The Manager Bad Debt Management position requires the use of independent judgement and decision making; as well as strong analytical, problem solving, and leadership skills. External contacts include all levels of staff and management, including physicians, management, and staff. External contacts include insurance companies, state and federal agencies, outside accounting firms and auditors; bad debt agencies; resolving problems and issues, and discussing sensitive and confidential information. Qualifications Required Minimum Education * BA or BS, preferably in Business, Accounting, Finance, or ten (10) years commensurate work experience Required Minimum Experience * Three (3) years previous supervisory experience in hospital customer service and collections Preferred Minimum Experience * Two to four (2-4) years experience in healthcare preferred, claims processing management, or other management, or other management role in a healthcare environment Required Minimum Skills * Broad proven practical experience in hospital billing, follow up, and customer service * Knowledge of hospital billing process and revenue cycle environment * Knowledge of state and federal regulations as they pertain to collection processes and procedures * Knowledge of and skill in the use of computers and related systems and software * Knowledge of insurance plan payment practices and billing requirements * Knowledge of and detailed understanding of managed care agreements Options

Keywords: WellStar Health System, Marietta , Manager, Bad Debt Management, Executive , Marietta, Georgia