MariettaRecruiter Since 2001
the smart solution for Marietta jobs

Client Success Manager

Company: Performive
Location: Marietta
Posted on: January 9, 2021

Job Description:

Client Success ManagerBenefits Offered: Medical, Dental, Vision, 401KEmployment Type: Full-timeLocation: Marietta, GAPerformive is looking for a highly motivated, experienced, knowledgeable Client Success Manager. You will be responsible for managing relationships with current and new clients, advising and consulting with clients on best practices, assisting in service delivery by communicating expectations, and overall, being our client's advocate within our company. Great customer service skills and the ability to keep our clients happy is necessary - If our sales team is the reason we generate new clients, you're the reason they stay. As a growing, globally-oriented company, we offer a relaxed work environment and great benefits. We look forward to hearing from you!Job SummaryThis is a great opportunity reserved for an individual looking to develop a career in IT sales - inside sales and customer service focused.The Client Success Manager (CSM) is a hybrid customer service - sales role, responsible for supporting inbound requests within an installed base of customers. Additionally, driving new upgrades and cross-selling opportunities within that base of customers currently doing business with Performive creates a commissionable opportunity for the CSM.Job DescriptionEssential Functions

  • Supporting an installed base of customers by resolving inbound requests via tickets, email, phone or live chat for billing issues, support issues, and requests to add additional services.
  • Work with active customers to develop a deep understanding of their needs and translate those needs into product requirements that satisfy their demands
  • Able to effectively multi-task in multiple systems and effectively communicate with customers regarding their IT infrastructure
  • Manages incoming workstreams prioritizes customer requests and ensures commitments are consistently achieved for customers.Required Qualifications
    • Required experience in IT sales or customer service in an IT services company.
    • Preferred experience within a high-paced managed services environment.
    • Commitment to excellence and a heightened sense of urgency towards a customer base.
    • Preferred understanding of VMware, Veeam, IaaS, Cloud, Network, DRaaS, Backup/Recovery
    • Outstanding presentation skills (verbal and written)
    • Excellent internal and external communication skills
    • Takes initiative; identifies opportunities, qualifies opportunities, and can develop, and execute, plans of actionEEO StatementWe are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or another legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments, or training.If you are a Client Success Manager with experience in account management and farming and existing customer deck, please contact us today! When contacting Performive, please state your salary and any other compensation expectations.

Keywords: Performive, Marietta , Client Success Manager, Executive , Marietta, Georgia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Executive Jobs

Shopper Insights Manager
Description: Shopper Insights ManagerVideoMining Corporation-----Remote PositionPosition SummaryVideoMining Corporation is seeking a Shopper Insights Manager to join its Analytics team. The person will work closely (more...)
Company: VideoMining
Location: Atlanta
Posted on: 01/19/2021

Director of Sales
Description: WGCL-TV, a Meredith station is seeking a highly qualified Director of Sales. The Director of Sales motivates and guides Local Sales Managers and sales staff. The incumbent leads national sales efforts (more...)
Company: Meredith Corporation
Location: Atlanta
Posted on: 01/19/2021

Processing Manager
Description: Posting Date : 1/12/2021 2:15:42 PMPrimary Location : Atlanta, GA USWork Address : NAJob ID : R0032436Schedule : Full time : Processing ManagerJob Description : Specific information related to the position (more...)
Company: Truist
Location: Atlanta
Posted on: 01/19/2021

Director Of Underwriting
Description: MORTGAGE UNDERWRITING DIRECTOR CAREER OPPORTUNITY Are you interested in a stable career and amazing benefits with a leader in the residential mortgage industry Are you a natural leader who loves working (more...)
Company: Resolution Technologies, Inc.
Location: Decatur
Posted on: 01/19/2021

Cracker Barrel: Restaurant Manager
Description: Job DescriptionOverview: When working at Cracker Barrel, you will enjoy a fast-paced, family environment, where we treat every guest as a guest in our own home. You'll be Pleasing
Company: Cracker Barrel
Location: Conyers
Posted on: 01/19/2021

Vice President Of Accounting
Description: The Company Our client is a prominent, award-winning, nationally recognized real estate owner, developer and operator of Class A multifamily and mixed-use properties in strategic high-growth, urban markets (more...)
Company: Grant/Morgan Associates
Location: Decatur
Posted on: 01/19/2021

Director Of Internal Audit
Description: TO APPLY FOR THIS ROLE, EMAIL YOUR RESUME WITH THE SUBJECT LINE ---JOB 1770--- TO INFOAQUANTUSLLC.COM Interim Internal Audit Director with a publicly-traded company. Summary - Interim Internal Audit Director (more...)
Company: AquantUs, LLC
Location: Decatur
Posted on: 01/19/2021

Treasury Manager
Description: The Treasury Manager will be responsible for the following key activities: Lead efforts to complete separation from Terminix through design and implementation of stand-alone SMB treasury processes, technology (more...)
Company: ServiceMaster
Location: Decatur
Posted on: 01/19/2021

Director, Cyber Threat Operations
Description: Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide (more...)
Company: TSYS
Location: Atlanta
Posted on: 01/19/2021

Regional Installation Manager, LHE
Description: Job Description: At Leaf Home Solutions people are at the heart of everything we do, and we've crafted a team of the very best to ensure we make a difference... both to the homeowners we support and the (more...)
Company: LeafFilter
Location: Norcross
Posted on: 01/19/2021

Log In or Create An Account

Get the latest Georgia jobs by following @recnetGA on Twitter!

Marietta RSS job feeds