Technical Support Engineer
Company: VirtualVocations
Location: Marietta
Posted on: February 1, 2025
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Job Description:
A company is looking for a Sr I Technical Support Representative
(US Remote).
Key Responsibilities
Provide troubleshooting and guidance for Rave's suite of
notification software products
Respond to support requests in a timely manner via email, screen
sharing, and phone
Conduct training on various Rave Products and Services
Required Qualifications
Bachelor's Degree with 3+ years of experience supporting customers
on enterprise SaaS platforms
Basic knowledge of web services/web technology (HTML, XML)
Basic understanding of SMS networks and mobile applications
Intermediate to advanced CSV/Spreadsheet manipulation skills
Legal authorization to work in the U.S. indefinitely is
required
Keywords: VirtualVocations, Marietta , Technical Support Engineer, Engineering , Marietta, Georgia
Click
here to apply!
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