Front Office Supervisor
Company: Hilton Atlanta-Marietta Hotel & Conference Center
Location: Marietta
Posted on: May 28, 2023
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Job Description:
What you will be doing -Ensure proper staffing levels of front
office associates, including interviewing, hiring, supervising,
training and scheduling front desk agents, front office
supervisors, guest service aides/bell staff, concierge staff and
PBX operators. -Have complete understanding of Front Office staff's
roles and duties and be able to perform duties at any given time.
-Accurately manage and operate the MICROS system at the front
office, including all daily transactions and those which are not
performed often. -Accurately check AM and PM discrepancy reports.
-Communicate with Housekeeping and Engineering Departments
regarding guest rooms, requests and maintenance requests/needs.
Efficiently process guest requests to the appropriate departments
-Greet and communicate cordially with guests, promptly and
professionally checking them in and out of the hotel, answering
questions, and assisting guests with needs.
Keywords: Hilton Atlanta-Marietta Hotel & Conference Center, Marietta , Front Office Supervisor, Administration, Clerical , Marietta, Georgia
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