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Clinical Administrative Assistant

Company: WellStar Health Systems
Location: Marietta
Posted on: March 24, 2020

Job Description:

OverviewAt WellStar, we all share common goals. Thats what makes us so successful and such an integral part of our communities. We want the same things, for our organization, for our patients, and for our colleagues. As the most integrated healthcare provider in Georgia, this means we pride ourselves on investing in the communities that we serve. We continue to provide innovative care models, focused on improving quality and access to healthcare.ResponsibilitiesThe Schedistrar I is responsible for scheduling outpatient procedures, gathering patient, guarantor, and insurance information, and entering the information in the health information system. The Schedistrar I manages scheduling requests from both patients and physician offices via phone, fax, paper requisition, and other acceptable forms of communication. The Schedistrar I also provides visit-specific information to patients in preparation for their scheduled services and answers and triages patient questions and requests. Changing business needs can necessitate changes in work responsibilitiesQualificationsRequired Minimum Education

  • High school graduate or equivalentRequired Minimum Licensure
    • Certified Patient Account Representative (CPAR), Certified Healthcare Access Associate (CHAA) or equivalent. Certification must obtain within one year of hire date.Required Minimum Experience
      • Minimum of 2-3 years front office and/or hospital experienceRequired Minimum Skills
        • Knowledge of basic medical terminology gained through education/experience.
        • Prior customer service experience preferably in the medical field.
        • Keyboarding skill/speed of 35 40 wpm and skill using mouse.
        • Basic experience and knowledge of PC applications.
        • Ability to maintain composure in stressful situations while working with the public and internal customers.
        • Demonstrated competence in written and oral communications.
        • Knowledge of patient confidentiality principles.
        • Demonstrated skill in effectively managing multiple priorities.
        • Skill in self-direction and processing new information.
        • Demonstrated skill in effective problem solving and intervention.
        • Translation and comprehension skills required to read medical orders.
        • Demonstrated phone skills required to triage incoming calls and ability to take clear, concise, and accurate information.
        • Ability and willingness to exhibit behaviors consistent with standards for performance improvement and organizational values (e.g., efficiency & financial responsibility, safety, partnership & service, teamwork, compassion, integrity, and trust & respect).
        • Ability and willingness to demonstrate and maintain competency as required for job title and the unit/area(s) of assignment.Join us for outstanding benefits and development opportunities. We also offer state-of-the-art technology, professional support and advancement, and colleagues that rank amongst the best in the country. The WellStar culture of caring has also been nationally recognized three years in a row by Fortune Magazine as one of the 100 Best Companies to Work For. Step up to your potential. Find out more and apply today.WellStar is an equal opportunity/affirmative action employer. All applicants are considered without regard to race, color, religion, sex, age, national origin, disability, veteran status or any status which is protected by local, state or federal law.Job ID 2020-41620Position Type Full-TimeDepartment NGOC Outpatient OncologyFacility WellStar Cobb HospitalCategory Administrative and ClericalCity MariettaShift DaysState Georgia

Keywords: WellStar Health Systems, Marietta , Clinical Administrative Assistant, Administration, Clerical , Marietta, Georgia

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